Opera Plaza Hotel

Expedia.cnTotal per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

MAD 1294MAD 1294MAD 1294MAD 1294

Trip.comFree cancellation until Nov 28Total per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

MAD 1039MAD 1039MAD 1039MAD 1039

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Opera Plaza Hotel Official SiteTotal per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

MAD 1,253MAD 1,253MAD 1,253MAD 1,253

HotelsCombinedFree cancellation until Nov 29Total per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

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This hotel typically costs between MAD 522–MAD 1,260 per night for the dates you selected.

MAD 913 is typical

MAD 522

MAD 1,260

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Health & safety: Enhanced cleaningPersonal protection and 3 more

Food & drinks at this hotel

Bella Italia

Italian restaurant

Casual restaurant serving Italian pasta, pizza & grill dishes, with a special children's menu.

05243-51525

Open ⋅ Closes 3PM ⋅ Reopens 7PM

Websitewww.operaplazahotel.com

Location summary

Neighborhood: Hivernage

Good for visitors

Upscale district with smart dining, cocktail lounges & nightclubs, plus landscaped Menara Gardens.

500 m

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Top sights

Restaurants

Airports

Transit

Jemaa el-Fna

Point of interest

Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

Mamounia Hotel

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Saadien's Tombs

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Badi Palace

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

9 min

Menara Gardens

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

7 min

Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

Le Jardin Secret

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

Dar Si Said

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House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

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Les Jardins de La Koutoubia

Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.

9 min

Buddha-Bar

Restaurant

24 sec

Le Panoramique

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37 sec

La Villa Canaille

French restaurant

2 min

Restaurant Manchego

Restaurant

1 min

Restaurant Le 6 Marrakech

Restaurant

1 min

La Cour des Lions

Fine dining restaurant

3 min

Restaurant le code |

Restaurant

3 min

La Table Du Marché Menara Mall

Fast food restaurant

2 min

Table Du Marche

French restaurant

3 min

Marrakesh Menara Airport

Taxi

10 min

Transit

19 min

Menara Mall

Walking

1 min

Le Meridien

Walking

3 min

Sofitel

Walking

9 min

Jardin Menara

Walking

12 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

4.0

Very good

802 Google reviews

People often mention

Maariyah, 2 years ago

It was in a good location. Very clean. Breakfast was nice The service could be better. They should provide an iron to the room. It took very long to g...

Visited in December 2019

Maariyah, 2 years ago

It was in a good location. Very clean. Breakfast was nice The service could be better. They should provide an iron to the room. It took very long to g...

Visited in December 2019

Trip.com Member, 3 years ago

Hotel in buona posizione vicino alla stazione ferroviaria di Marrakesh, noi siamo arrivati in auto e gradita sorpresa il garage coperto dell'hotel per...

Photos

Exterior

Food & Drink

Amenities

Bedroom

About this hotel

In a busy commercial area, this relaxed hotel is a 4-minute walk from Marrakech train station, 3 km from the 12th-century Koutoubia Mosque and 4 km from Jemaa el-Fnaa square.

Check-in time: 2:00 PM

Check-out time: 12:00 PM

Popular amenities

Pool
Spa
Breakfastfree
Wi-Fifree

Web results

http://operaplazahotel.com

Marrakech Hôtel – Opera Plaza

Hôtel à Marrakech - Votre séjour à Marrakech, une expérience unique chez Opera Plaza· Réservation en ligne . Promotion . Meilleurs tarifs garantis.

https://www.tripadvisor.fr › ... › Hôtels Marrakech

Opera Plaza Hotel (Marrakech, Maroc) - TripAdvisor

Superbe hotel, accueil et service irréprochable, chambres spacieuses et literie impeccable.Le petit déjeuner est somptueux, la piscine est un havre de paix!

https://www.booking.com › ... › opera-plaza-marrakec...

Opera Plaza Hotel Marrakech, Marrakech – Tarifs 2022

Les chambres modernes et climatisées de l'Opera Plaza Hotel Marrakech disposent d'une télévision à écran plat. Chacune comprend un coin salon et une salle ...

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Booking.comTotal per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

MAD 1170MAD 1170MAD 1170MAD 1170

HotelsCombinedFree cancellation until Nov 29Total per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

Expedia.cnTotal per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

MAD 1294MAD 1294MAD 1294MAD 1294

Trip.comFree cancellation until Nov 28Total per nightNightly price with taxes + feesNightly price with taxes + feesStay total with taxes + fees

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MAD 1,253MAD 1,253MAD 1,253MAD 1,253

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Ryad Mogador Menara Hotel & SPA

Riad Palais des Princesses & SPA

From

Booking.com

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

Rooms2.9Location4.5Service3.0

Reviews on other travel sites

Ratings by traveler type

Families
3.8/5
Rooms
3.0
Guests liked the large rooms, though some said they were dated & maintenance could be improved
Some guests noted the rooms could be quieter & beds could be improved
Some guests mentioned bathroom cleanliness could be improved
Location
4.3
Parking available
Service
4.1
Guests appreciated the friendly, professional staff
Guests spoke highly of housekeeping
Couples
3.8/5
Rooms
2.8
Guests liked the large rooms, though some commented maintenance could be improved
Some guests mentioned the bathrooms could be improved
Location
4.4
Parking available
Near the train station
Service
3.5
Guests appreciated the friendly, professional staff
Solo
3.9/5
Rooms
2.2
Some guests noted the beds could be improved
Some guests commented cleanliness could be improved
Some guests mentioned the bathrooms could be improved
Location
4.7
Service
3.0
Guests appreciated the friendly staff
Business
3.8/5
Location
4.5
Service
3.9

Reviews

People often mention

Alice Fabbrica5 months ago on

Google

5/5

I stayed at the Opera Plaza Hotel with my boyfriend and we had a great time!
The hotel is wonderful, it is located in the new zone of Marrakech, which is a modern and very quiet area. For us, the hotel is a real oasis of relaxation in which to rest away from the hustle and bustle of the Moroccan city.
The structure is modern and minimal, the internal areas are very particular, well cared for and everything tidy and very clean!
Inside the structure there is a large internal courtyard, in which there is a large swimming pool, very suggestive, and around it deckchairs and sunbeds.
We stayed in a suite, number 416, super spacious, modern and with a terrace overlooking the pool… truly enchanting!
The hotel staff is very kind and careful to individual customer needs.
The breakfast is very tasty, there are many different choices, and is served in the pool area, so the atmosphere is very pleasant and relaxing.
I recommend you to come here, you will have a great time!

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Read less

GMAIL Gmail2 months ago on

Google

3/5

The hotel is a nice and most if the staff is helpful. The breakfast is good; however be ready to pay a 200MAD ($20)deposit per each pool towel if you wanna use one. I had to give them 800MAD ($80)for 4 towels. You’ll get your money back when you checkout, but this was a ridiculous experience

Emanuele Borriello5 months ago on

Google

5/5

Elegant hotel with a fantastic swimming pool in the center of the structure. Large rooms with typical Moroccan style. Friendly and smiling staff always available to help and advise us. Excellent location, located in the new part of the city but only 20 min. walk from the main square! Absolutely recommended.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Has A3 months ago on

Google

5/5

Nice view from any room and the pool is a good chill out spot. Also got an huge variety for breakfast. The guard at the entrance door named Ashraf was very helpful and professional, always 2 steps ahead and opening doors, moving suitcases etc compared to the other door staff.

Trip typeFriends

Rooms5.0

Service5.0

Location5.0

simon jabboura month ago on

Google

3/5

The service is poor in this hotel. Rooms are without sleepers, kettles, napkens, ....and they don't have even if u ask for it.
My baggages didn't arrive with me, so i asked for tooth brush and shaving tool....i was surprised that they don't have it....and things go on in that matter.
Nice pool restaurent..but the hotel is missing professional client service.

Rooms4.0

Service1.0

Location4.0

Read less

Ma month ago on

Google

5/5

Fantastic hotel!! (see pictures). Staff were very warm & welcoming. Special mention to Jawad, Lamia & Khaoula they went over & above to help make our stay comfortable. Always got a polite greeting whenever we walked past. Breakfast was very good with something for everyone. Rooms were clean, tidy & odour free. Room service & fresh change of towels daily.
The Red Hotel isn't closed but rather sharing the same entrance as The Opera Plaza Hotel (It's a much nicer & grande entrance). The Hotel is situated in the modern part of Marrakech, a perfect & lively location with everything within 10/15mins walking distance. Overall 10/10. I would definitely recommend.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Read less

Latifa Jaafari2 months ago on

Google

4/5

I want to write a review about the spa, because I am very pleased with the way they have treated me multiple times while visiting Opera Plaza Hotel over the past few years. The spa is very clean, while coming into the spa I always immediatly get a “zen” feeling. The ladies that work at the spa always treat me very kind and they truly are professionals. I always book the hammam + a massage of an hour. I really recommend booking these services and ask for Latifa, she truly makes me feel like a new born baby and leaves me feeling relaxed with a silky smooth skin.
Kind regards,
Manar

Trip typeVacation

Rooms3.0

Service2.0

Location5.0

Read less

Ronnie Rahman10 months ago on

Google

4/5

Very nice hotel. 1st class service from door to the room. Mostly clean but found some hairs on the bed. But everything else was spotless. Breakfast was really nice. Has a huge variety of items. Central functional a/c was great during the winter freezing weather. Has a small bar refrigerator inside the room with some drinks that are not included at the hotel cost. Toilets and showers were nice and spotless. Plenty of hot water makes stay comfortable. Worth the price I paid.

Read less

Walid CHOUCHANEa month ago on

Google

1/5

Scammers. I paid my booking, showed up. They told me there is no more room. I asked for a refund later on and they said “No SHOW”. Scammers, avoid. I won’t let you win.

Irfan P2 months ago on

Google

5/5

Nice hotel, polite staff, good location. But please invest in more spoons for breakfast.

Mohammed Abdulhafidh5 months ago on

Google

3/5

Good location with very small parking lot, rooms are old but cozy and comfortable, not bad, but it entails a renovation and services improvement. …

Good location with very small parking lot, rooms are old but cozy and comfortable, not bad, but it entails a renovation and services improvement.
I appreciate the work of guards and the parking guys

Trip typeVacation · Family

Rooms3.0

Service2.0

Location5.0

Read less

Nazia Begum5 months ago on

Google

1/5

As soon as I entered the room, it smelt like smoke. The room was boiling, the AC is controlled by the hotel, so there was no way to cool down unless I opened the balcony door but the street noise from the cars was unbearable loud. The staff were unpleasant. The room was outdated and dirty, with mould . The rooms walls must of been paper thin. You can hear all the other guest walking around the hallways and entering their rooms and the noise from their rooms shouting and partying. It constantly smelled like smoke, it got really strong at night, I guess it was from the guest smoking in other rooms and balconies. Most unpleasant night sleeping with the noises by other guest and smoke. Bed was uncomfortable too. Avoid!

Trip typeVacation · Couple

Rooms1.0

Service1.0

Location3.0

Read less

Stephen G10 months ago on

Google

5/5

Fantastic hotel property w/ restaurants, bar & fitness center opposite Gare d’ Ville. Restful overnight stay w delicious meal; note: Moroccan wines are awesome! A friendly, helpful team, too. Highly recommend .

Estefania Landalucea year ago on

Google

4/5

The rooms are big and nice. The only problem is my room was at the far end of the last floor and I had to walk a bit too much every time I had to go out.
I wish I could have used the pool but unfortunately I didn't had time as I went there with work.
The breakfast was very average but the pizza at night was surprisingly good. The moroccan tea was also good.
The surronding area has some nice restaurants. I would repeat my stay here.

Trip typeBusiness

Read less

Antonio de las Traviesas2 months ago on

Google

5/5

Great place to spend some nights at Marrakech. Good service. I'll probably be back.

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

SAYEM CHOWDHURYa year ago on

Google

1/5

Don't waste your time. Tried to contact this hotel numerous times about the booking zero response. They send emails about if they can arrange a transfer but if you need anything about your booking nothing. Don't answers calls, emails, I messages. Go anywhere else for better experience.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

Fiona O connella year ago on

Google

5/5

Just home from amazing week in The Opera Plaza hotel , from the security on the door to the two amazing pool guys and all the staff couldn’t ask for more , they go out their ways for you and nothing is ever a problem . Pool amazing , rooms cleaned daily and breakfast was lovely freshly made pancakes , omelettes fried eggs wotever you prefer , hotel is centre and mc Donald’s and Kfc and Starbucks across the road if ya feel like a quick and easy bite to eat . Thanks to all the staff will 100% be back next year a week was not long enough 🇮🇪

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Read less

PATRICE TRICHARDa year ago on

Google

2/5

My name @enzoguccifashion stayed 2, weeks and for the first time in a hotel! Somebody stole me and no one even care less!
I asked for 24 h where was my stuff …

My name @enzoguccifashion stayed 2, weeks and for the first time in a hotel! Somebody stole me and no one even care less!
I asked for 24 h where was my stuff
Irresponsible front desk.
Plus no water during the night as I was sick ..... Incredible
The team of the day was avoiding me as it is probably a problem in this hotel
Too disappointed
Will never stay again and plus the room were full of dust

Trip typeVacation

Rooms2.0

Service2.0

Location3.0

Read less

SeaBass 273 years ago on

Google

5/5

Beautiful hotel with very professional attentive staff. Pool area is amazing. Great place to spend the afternoon relaxing. Room was incredible. Modern, clean and double patio doors to keep the heat at bay. The air conditioning was a bit weak. Train station is right next door and dozens of restaurants within a 5min walk. Breakfast was incredible! They really put on a great spread and tables are all poolside. Could spend my entire vacation here.

Read less

Sarah Brunton2 years ago on

Google

4/5

This is a wonderful hotel. All of the staff are friendly and very attentive. You could want for nothing more when lounging by the pool. They will bring you pool towels and move the parasols any which way you want them. The food at the hotel is good and reasonably priced. The breakfast is brilliant! Fresh fruit and fruit juices, pastries, breads, hot food, omelettes made fresh while you wait and service with a smile every morning. The only downside to the hotel is that they don't turn the air conditioning on until April, even though it's been 27-29°C this week, in February. It does cool down at night outside, but if you have a room that gets the sun until the end of the day, the room doesn't cool very much before bed time...even with the balcony door open. In saying this, it would not put me off staying again. I definitely recommend this hotel. It's handy to the new city and shopping areas. Directly opposite the train station and Theatre Royal. 10-15mins taxi ride to the Medina (old city) and there are more than enough restaurants and bars within walking distance.

Read less

Marcia brilhantea year ago on

Google

5/5

From the manager,Faical Zahid, to the concierge, and room service staff. Every one was courteous and extremely helpful. I was a guest for 11 nights in November 2020, a trying time for most. All steps were taken by staff to maintain health and safety. The meals were very good and service the best ever. The room was great, clean, good size, and great views from the private balcony. The grounds were very nice and very well maintained. Yes, I will stay there my next trip through Marrakech. I will recommend to all my friends as well.

Trip typeSolo

Rooms5.0

Service5.0

Location5.0

Read less

bushra Alharbi8 months ago on

Google

3/5

Great value for money, perfect location however, the service wasn’t good, they didn’t let us to bring food, coffee from outside also the lock of the bathroom wasn’t fixed .

Hudson McKoy8 months ago on

Google

5/5

It is smack dab in the middle of all the action happening in Marrakech...the service is great, the management are on top of things...Faizal & Zica are really caring & warm...they are proactively concerned about pricing trends...they do care about people and solemnly swear to match or compare...book early as things are starting to heat up as borders reopen...

Read less

Tyssem & Tyssem11 months ago on

Google

4/5

Great Hotel, well located
Good quality service with a professional staff.
A special thank to halima at the reception . She always makes the effort to have a Good vacation in the hotel.

Trip typeVacation

Rooms4.0

Service4.0

Location4.0

Kim & Sam2 years ago on

Google

5/5

Very nice hotel. We had dinner by the pool and the weather was perfect. We had steak and it was really good. We were here for Thanksgiving and this is winter in Morocco. The only problem was during the day, it went up to almost 80 degrees, so our room was very warm. We asked for a fan but we never got it. In the evening it was cooler, so we were okay. They had music playing until midnight or so, so bring earplugs if you need it to be quiet when you go to sleep. My husband and I didn't have a problem with it, it was almost soothing.

Trip typeVacation · Couple

Rooms5.0

Service4.0

Location5.0

Read less

Ansar H3 years ago on

Google

1/5

Considering this is my first review on a hotel it surely isn’t a positive one. If there was a minus rating available i would surely select it. …

Considering this is my first review on a hotel it surely isn’t a positive one. If there was a minus rating available i would surely select it.
There are many things i can say about this hotel, such as rude staff, unclean rooms, bad management but the reason for my review is based on the theft of mine and my room mates money (£700 to be precise).
This money wasn’t stolen from our bedside table, or money left on the bed, it was stolen from the room safe! The one place you believe all your belongings would be secure. We had an issue with our safe upon check-in and it had to be swapped only for the hotel to go and take the money anyway.
When making a complaint to management, the manager had such a bad attitude and had no sympathy or reconciliation towards the the matter. We were simply told that he will do his part and we should complain the police. He made us feel like he was the victim and started to question friends we have in other rooms of the hotel.
Would not stay in such a deceiving place and if you really want to make your moneys worth, this isn’t the place!

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

Read less

Q Davis4 years ago on

Google

3/5

Really nice hotel. Spacious rooms, good food, friendly staff, and many options of entertainment on site (cafe, movie theater, bowling alley). The offered an elaborate breakfast also. …

Really nice hotel. Spacious rooms, good food, friendly staff, and many options of entertainment on site (cafe, movie theater, bowling alley). The offered an elaborate breakfast also.
There were several things that could be improved. There was no elevator to the parking area, so you had to carry bags up a flight of stairs.
I ordered the same meal from room service three days in a row and each time they gave me less bread, and I called down and asked for more bread, and they never brought it.
Three-fourths of the breakfast staff was nice, cordial, and talkative, the other fourth looked at us like we didn't belong.
We went to get coffee on the morning we were checking out and the doorman just about forced us to check out (and several other people) before we went out to the cafe. It was very awkward.
On a brighter note, the front desk staff was helpful on several occasions. And the pool looked amazing, but the weather didn't permit us to be able to use it.

Read less

ADEL 864 months ago on

Google

3/5

Quite old but it's ok, remember to bring your adapter.

Rooms3.0

Service3.0

Location4.0

Herneet Singh3 years ago on

Google

5/5

I absolutely loved my 3 night stay at the hotel!
The staff (especially the doorman Hicham) was very nice. The staff is very welcoming, friendly and helpful (we got information and advice at the desk as soon as we arrived and booked our activities right away). Hotel was very clean, has nice decor and good food. Excellent pool which was well maintained. I definitely want to come back one day!
The hotel has the best location, its in the centre, you can walk to the mall/restaurants etc..

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Read less

Trip.com Member3 years ago on

Trip.com

5/5

Hotel in buona posizione vicino alla stazione ferroviaria di Marrakesh, noi siamo arrivati in auto e gradita sorpresa il garage coperto dell'hotel per i clienti è gratuito. …

Read more on Trip.com

Riz Khan2 years ago on

Google

3/5

The hotel itself is very clean, located in an excellent location close to everything important, the cleaning and pretty much all the breakfast/restaurant staff are amazing and in main the reception staff are brilliant too. For the price it was very good. However just watch out, you may get accused of eating things of the mini bar in your room and be asked to pay very extortionate rates for something you never ate or had never even seen. I was charged £10.50 on check out for two packs of small pringles and a pack of peanuts that I had somehow ate! Lol just watch out ...my advice if you don't wish to be stung check everything in your room straight after receiving the keys and if there is any issue/anything is missing then raise it straight away. It is a shame, because I really felt like this hotel did well in so many ways and I feel the breakfast staff and cleaners deserve plaudits for their efforts.

Trip typeCouple

Rooms3.0

Service3.0

Location4.0

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Alexandru Dodoiu4 years ago on

Google

4/5

It was a clean hotel. Housekeeping came everyday and wore doing their jobs good. At the reception they wore helpful. I had breakfast included, but it was not that great. At the bowling place it was crowded with teenagers and the mechanism …

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Ersin YILDIZ2 years ago on

Google

3/5

Very central area and decent spacious rooms. Ask for the pool view rooms as it is the lively part of the hotel. Doormen and reception staff can be annoying; they keep asking you questions to validate whether you are really staying there or not.

A Google User2 years ago on

Google

3/5

Good location and breakfast buffet. However, they don't turn on the AC until April and the gym is absolutely terrible with a few treadmills and several broken machines. …

Good location and breakfast buffet. However, they don't turn on the AC until April and the gym is absolutely terrible with a few treadmills and several broken machines.
Watch out for taxi scammers outside the hotel as they know foreign stay here and charge 10x the normal price. Loud music playing throughout the night

Trip typeVacation

Rooms3.0

Service3.0

Location5.0

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silentniez4 years ago on

Google

3/5

Service at the desk and room service were very poor as we called to get an extra blanket and pillow and they 1st refused to give it to us and than ended up bringing up some sort of sheet for a blanket! The waiters at breakfast were also not very welcoming and the hotel does not have gluten free breakfasts which is very poor service for a 5 stars hotel. The rooms were very nice and clean.

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Legenda month ago on

Google

5/5

Great hotel,it is recommended 👌

Rooms5.0

Service5.0

Location5.0

Daniel Cheema3 years ago on

Google

4/5

Very nice suite, clean, spacious and has a nice balcony. Only issue is the room was cold and would not heat despite adjusting the thermostat and the help of staff and bathtub needed some Draino. This may just be an issue with this specific room.

Victoria R. Holland3 years ago on

Google

1/5

After two weeks at this hotel I am completely over it. The physical building is pretty and in a good location but that's all it has going for it. Oh and the door man is very kind and helpful when he can be.
The staff at the pool restaurant are incredibly rude. The wifi is shotty at best. The room keys stop working every other day or so. It smells like someone is smoking cigars all night in the hallways. The cleaning service never comes at the same time. You can call the front desk and ask for something and they will just never show up, even if you call again twenty minutes later to see where they are. The food on the menus is never the same thing twice you can order a club sandwich five days in a row and get five completely different sandwichs and no one will understand why you are confused. I'm sure if you speak French that will help you resolve at least a few of these problem s but if you don't - stay away.

Trip typeBusiness

Rooms4.0

Service1.0

Location3.0

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simone4 years ago on

Google

4/5

We stayed here for about 1 week, very cozy hotel with nice staff. Located close to the main train station. Nice pool, restaurant and room service. We had a balcony. The breakfast could’ve had more foods included, it was very hostel alike for a 4 star hotel.

Abu Qadeer Khan3 years ago on

Google

1/5

Absolutely rubbish hotel. The overall atmosphere was good and rooms were decent sized but the staff are attrocious. …

Absolutely rubbish hotel. The overall atmosphere was good and rooms were decent sized but the staff are attrocious.
Had an incident where the bath got blocked and instead of bothering housekeeping we cleaned the mess ourselves with the towels that the hotel provided.
We went out for an exursion and when we got to the hotel exhausted we found that our bedroom was not made. So tired we didn't question anything and went to bed.
When we woke up in the morning to shower we found the towels had not been sent for cleaning and so we couldn't shower either. We rang the hotel reception who informed us there "was a problem with the towels". After explaining what happened on the phone they told us to come downstairs. We explained the problem to the receptionist who told us the manager would soon be in touch. We waiting in the bar for twenty minutes but no visit occured.
We headed out and on arrival requested to speak to the manager but once again we didn't show. For the remainder of our stay our towels weren't replaced so had to borrow towels from another room that we had booked.
It was only until the end of our stay when checking out that the receptionist held us back and wouldn't allow us to leave the hotel because "there was a problem with the towels" and that they were too dirty to be washed in their laundry.
After requesting to speak to the manager they refused because the manager wasn't due in for another hour, but apparently instructed them over the phone to charge us before we left. So the manager couldn't speak to us over the phone but could only do so to instruct his colleague to charge us.
As we were getting late to go to the airport we checked out in a rush and had to pay 600 Dirhams (£50) for some towels! If the manager actually had the decency to speak to us we could've got them washed by a laundrette for not even a tenth of the cost.
Absolutely terrible service, couldn't understand English properly and will ensure all of our clients and friends/family don't visit this hotel.
We visit Marrakech on business every month and will definitely be avoiding this hotel! Terrible service

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Lil184 years ago on

Google

4/5

Me and my family had bittersweet time here as there had been a reoccurring problem with the WiFi here and my brother could not call his work use his phone for general use of even the email and they were not very helpful about this their staff could be a bit more empathetic with their customers and we had played a lot of money on this hotel but customer service extremely lacked this definitely needs reviewing in the reception department however the rest of the staff very helpful. Also I could not get into the pool wearing a simple swimming t shirt and leggings and I felt that was a bit wierd as it's Muslim country Overall I would stay here again it's very family friendly!

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Tzvi A5 years ago on

Google

2/5

If only the staff was friendly and professional this establishment would be rated 4 Stars by me. Big tourist groups that swarm the place are another serious minus. …

If only the staff was friendly and professional this establishment would be rated 4 Stars by me. Big tourist groups that swarm the place are another serious minus.
Rooms and pool area are nice. Breakfast is okay. WiFi didn't work 95% of the time. Aggressive receptionist blamed guests phones.

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Shan Ahmed3 years ago on

Google

5/5

Amazing hotel. The staff are very professional and helpful, the rooms are quite luxurious and clean. The man in the door welcomed us in a warm and polite manner, the lobby was beautiful and clean. This might be the best hotel in Marrakech.

Gulia Aa year ago on

Google

5/5

Perfect location.
The staff at the restaurant is amazing! So glad we picked this hotel for our stay in Marakesh.

Derek Chen4 years ago on

Google

1/5

Terrible services for a hotel. Two incidents: 1) for a 16 people group of us, 4 of the cards for room doors don't work. I went to reception but got blamed by the manager, saying that: "you should not put the card near your phone, that's why it doesn't work." This is totally Ridiculous response to a customer for the mistake of hotel services team. Because the door card should work no matter if it's near the phone or not. And I didn't keep it near the phone anyways.
2) eight people of my group got in the lift and got stuck in the lift without being able to going up or down or going out of the lift. They pressed the emergency bell, called the front desk for 20 mins, but there is no one responding. The rest of us, out in the town kept calling the reception, but it only connects successfully once, and the receptionist hanged up the phone to avoid the trouble for themselves and never picked up the phone again. Finally after some people in the hotel go and find the reception in person, the problem got solved. The manager didn't say sorry at all and kept asking "what do you want?" And after our request on them for a compensation or solution. The manager rudely said he refused to talk to me anymore more.
Well, if you want to experience a 20 min stuck in lift without being able to reach anyone in the hotel to help you, or simply the hotel didn't want to help you, you can try this hotel.

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Enamul Khan3 years ago on

Google

4/5

Staff were very nice and hotel is kept clean. Breakfast could use a few items and variety but food is good. It's close to the train station and only a short drive from the airport.

Muz Husain5 years ago on

Google

3/5

The hotel is clean and well maintained, although that should be expected given it's on the high end of cost in downtown and Gueliz. …

The hotel is clean and well maintained, although that should be expected given it's on the high end of cost in downtown and Gueliz.
The breakfast is adequate with standard options, however I found all the breads I tried to be stale.
Final note, although wifi is included with your stay, the connection quality and speeds are inconsistent and unreliable. In the room, the connection would drop regularly, and in the lobby, pool, and lounge areas the speeds were very slow at best. Tested with a laptop and Pixel.

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Jordan Kazakov4 years ago on

Google

4/5

The Wi-Fi is practically non-existant and the rooms need some touch. The main problem are the lights in the hallways, stairs, and the public bathrooms, which are automated and turn off completely after a short period resulting in a complete darkness. This is absolutely insane. Otherwise great breakfast, good service, and free parking.

Maariyah2 years ago on

8/10

It was in a good location. Very clean. Breakfast was nice
The service could be better. They should provide an iron to the room. It took very long to get stuff that we asked for from reception

Visited in December 2019

Maariyah2 years ago on

8/10

It was in a good location. Very clean. Breakfast was nice
The service could be better. They should provide an iron to the room. It took very long to get stuff that we asked for from reception

Visited in December 2019

Natey Samuel4 years ago on

Google

5/5

Amazing location next to train station! One of the nicer pools in Marrakech! Great little mini bar in room ! Great Bella Italian restaurant on site! ( I recommend the pizza) you can create your own as long as you can ask pizza maker in French !!!! Good steak sandwich from room service as well! And staff was very friendly!! Will be back soon! Shukran !

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Mohamed Khemiri4 years ago on

Google

5/5

I have stayed at Opera Plaza many times with my groups. The hotel manager is hands-on all the time making sure all ok. Hotel has an excellent location, in front of Royal Theatre, and next door to the main train and bus station.
hotel/ rooms; clean& comfortable, great food, lovely atmosphere
Friendly and helpful staff !
Highly Recommended.

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Luciano Ghezzi2 years ago on

Google

3/5

They had problem with the satellite all day & night. & at breakfast we had to go out into the garden to get the juices. But it was cold so I went without. But the room was lovely...

Kay S4 years ago on

Google

3/5

The hotel was good in its presentability and cleanliness. There were various activities and services in the hotel to help occupy your time like swimming, bowling, spa, and a hookah bar. The customer service could have been a little better as when it came to check out, we were told that a small towel was missing from the room and were forced to open our luggage and show our belongings to them. Turned out that the maid made a mistake and counted wrong.
There are alot of good things nearby for travel and shopping. There is a McDonald's and KFC across the street for the nervous eater.

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wqb0786 B4 years ago on

Google

1/5

Awful hotel and staff. Stayed with this hotel twice over a 2 week period. At my first stay when i was leaving I left my jacket and left it near reception and when I came back For my second stay it was gone.
When we stayed here on the second occasion we missed our flight and we just needed to wait a few hours in the lobby to catch our new flight but was almost immediately kicked out despite staying there on two occasions over two weeks. Awful behaviour by management.
The hotel and the rooms were unclean and when walking down the hallways there was a very unpleasant smell.
Stay away from this hotel and it's sister hotel red hotel.

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Lorenzo De Sio4 years ago on

Google

1/5

Really very nice hotel and stay. So why 1 star? Because, unbelievably!, this hotel practiced to me, on departure day, the old trick of pretending problems with the credit card terminal when paying extras (they tried to blame it on my card, but we attempted with three cards) to lucrate on a tiny commission, forcing me to go out of the hotel at an ATM (there of course everything worked). This sometimes happens (sometimes people even deliberately disconnect cables), but it's absolutely unacceptable in a hotel this level. It's a clear sign of an untrustable personnel that is trying to rip you off.

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Tony Beveridge4 years ago on

Google

5/5

Modern but we'll equipped hotel. Beautiful rooms and pool area. The breakfast is the best I've had so far in Morocco. Clean rooms and plumbing that works.

Lord Zee3 years ago on

Google

5/5

A four Star Hotel that is on the page of a 5 Star. Amazing poolside views. Friendly staff and a warm welcoming atmosphere. Buffet Breakfast was amazing with so much choice. A stone throw away from the famous and ancient 10th century Khatoubi Mosque and close to the Jemaa el-Fnaa...the largest market square surrounded by a maze of souks and hidden shops in the narrow streets. Spacious rooms and free wi-fi. Powerful showers and clean rooms and linen each day after housekeeping. Live music every night whilst you smoke cigars and taste the wines. Recommend Opera Plaza Hotel without hesitation...It really is that good.

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Dilara3 years ago on

10/10

Amazing hotel ! Clean and lovely staff. Its in an amazing location. Staff extremely helpful and pool and view is amazing from balcony. Beautiful hotel. Definately recommend!

Visited in June 2019

Dilara3 years ago on

10/10

Amazing hotel ! Clean and lovely staff. Its in an amazing location. Staff extremely helpful and pool and view is amazing from balcony. Beautiful hotel. Definately recommend!

Visited in June 2019

יפעה מיארה4 months ago on

Google

1/5

The service is not good and don’t take care of nothing

Trip typeVacation

Rooms3.0

Service1.0

Location1.0

B Maria4 years ago on

Google

4/5

Had a wonderfull stay at Hotel Opera Plaza. Perfect location, would defenitly recommend this place to everyone. The rooms are clean and the staff was lovely so was the breakfast. The only thing that wasn't nice was the fact that they dont allow you to take outside food to your room, this wasnt mentioned anywhere prior to booking but by tipping the staff they will close their eyes to it.

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Bobby Hosseiny4 years ago on

Google

5/5

We wanted to have a real cultural experience for our first time in Morocco, so we booked nothing but Riad's every night. On the last night, however, we stayed at the Opera Plaza and it was perfect.
They have a bowling alley, pool, gym, night club, massage parlors, and more. The place was a perfect switch from Riad's just before our flight back to California. The beds in our room was fabulously comfortable, and the best part, our room came with a complimentary all you can eat breakfast.
If you are tired of Riad's or want a hotel that has a more Westernized feel then Opera Plaza is definitely your type of hotel.

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A.H. G4 years ago on

Google

3/5

Nice hotel. Nice stuff. Good breakfast. If you want the view take the outer room ..if you want the quitnes take the inner room... before the pool...

joanah lopez2 years ago on

Google

1/5

Upon check website says 1pm and we got checked in at 4 pm and was given keys and no other information about the area or the amenities. …

Upon check website says 1pm and we got checked in at 4 pm and was given keys and no other information about the area or the amenities.
Note: no iron, no real gym, no kettle.
Lack of customer care was very obvious and very little English was spoken.

Trip typeVacation

Rooms2.0

Service1.0

Location3.0

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Ronny Staberg3 years ago on

Google

5/5

Great location in the centre of the city with several restaurants nearby. Good and clean rooms with nice views. Friendly and helpful staff.

J x2 years ago on

Google

3/5

GREAT breakfast. Decent, not outstanding for a four star hotel. You have to pay for water.

Shaya Greena year ago on

Google

5/5

Amazing experience! Excellent service!
The spa, the pool, the coffee, really amazing!
Definitely recommend!

Yanis3 years ago on

Google

4/5

Nice clean and good breakfast. Few steps from the train station no need for the taxi and 50 minutes walk to go to jamaa el fna

Mohcine Saoudi5 years ago on

Google

5/5

The best location between downtown and hivernage, across from train station, High quality of food, staff are helpful and friendly, rooms clean and relaxing. Im gonna guive them five stars.

Abdelali Ait bendraa year ago on

Google

4/5

A calm place ! In the middle of Marrakech, a lot of attractions are around !
You can go with family too!

James Currie3 years ago on

Google

4/5

Excellent hotel well presented and run by a efficient staff, great service for bar and restaurant and in a quiet area walkable to the old town

Nabil SAFIR نبيل سفير3 years ago on

Google

4/5

Good place to stay in. Need some improvement but still more better than lot of other hotels.

Huzaifa Saleh5 years ago on

Google

5/5

Brilliant experience, helpful staff - only issue was the electricity went for an hour during my stay but I still had access to everything but the lift - so its okay.

Yossia year ago on

Google

5/5

Excellent nice plase the service there is something special I filled their like a king thank you OPERA PLAZA HOTEL

Mohammed Saeed3 years ago on

Google

5/5

I have stayed there for 6 nights, friendly staff, very clean place, very good location, swimming pool gym and spa also very clean,

Asif Afzal3 years ago on

Google

5/5

Nice hotel, next to the train station, close to all the tourist destinations, polite staff. The adjoining bars, shisha and restaurants are a big help

E A3 years ago on

Google

3/5

if you want get "female company services" you can have it in "bowling" downstairs in between hotel Opera and Red hotel. Young ladies, maybe too much... in morocco is forbiden, but... you can pay the police if you have any problem, they are like dogs following sausages

Lizzie Blundell2 years ago on

Google

4/5

Great location, friendly helpful staff. Lovely hotel rooms. Thank you

Nasser Al Barwani TSB6 years ago on

Google

4/5

Fantastic Hotel....
*Locan: 3 min walk to the train station but a bit far from activities
*Staf 5/5😎 …

Fantastic Hotel....
*Locan: 3 min walk to the train station but a bit far from activities
*Staf 5/5😎
*Late room cleaning 😧
*Can follow the Premiere league at the sports Bar🙋
*No swimming for muslim ladies even with proper islamic swimming vest😂

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Edgars Andersons3 years ago on

Google

3/5

Decent hotel, clean rooms, a bit noisy hallways, reasonable breakfast, unfriendly front desk

Totte Malmström3 years ago on

Google

4/5

Very good hotel - nothing fancy, but effective. Breakfast was excellent

Sarfraz Chowdry3 years ago on

Google

5/5

Fantastic hotel. Very highly recommend. Friendly staff & excellent facilities

Firnatinea year ago on

Google

5/5

Good hotel, great food, including european.

Grace Aluoch3 years ago on

Google

5/5

Nice ambience. Cool & helpful staff. They have an excellent guide who takes you round the country

عبدالعزيز حداد4 years ago on

Google

4/5

The bowling center down hall is good but it could use more maintenance attention

Valeria Molteni2 years ago on

Google

5/5

Very good WiFi signal, nice structure, very good food and staff

Trip typeBusiness

Philipp Tomasini5 years ago on

Google

4/5

Modern hotel with clean and big rooms. The staff is also very nice.

Chara Nikolopoulou3 years ago on

Google

4/5

Very nice location Spacious rooms and good food and service

Francisco Machado4 years ago on

Google

4/5

Nice hotel with excellent breakfast and great location in the city

Harry Cadle4 years ago on

Google

5/5

Great location next to the railway station. Friendly and helpful staff and good value for money.

kouisto achraf3 years ago on

Google

1/5

Very bad experience the worst security guard ever howa li kyn f bowling ma krhch i5li ghi sswwa3da li idkhlo

y wa year ago on

Google

5/5

Great place very nice pool etc...

Jordan Waring2 years ago on

Google

4/5

Be sure to make sure alcohol is in your cocktail as we receive a few without.

Nasir Yasin3 years ago on

Google

5/5

Brilliant stay at the Opera Plaza Hotel, good staff especially from Hicham doorman

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

Mohammed Ali2 years ago on

Google

5/5

Service & food excellent, swimming pool, bar and restaurant.

Inna Flohr4 years ago on

Google

4/5

Nice hotel in general. Problems with warm water ant dinner starts at 8, which is to late

Liepina Gundega3 years ago on

Google

5/5

Nice place, all u need to feel comfortable,very good food

bill abougoush4 years ago on

Google

5/5

Very nice. Great breakfast. Very clean.

Aminul islam4 years ago on

Google

1/5

The hotel is ok but the staff are very rude and not helpful.

Crystal L3 years ago on

Google

5/5

Beautiful hotel - very friendly and accommodating.

valesta evans2 years ago on

Google

1/5

No coffee, tea or water in the room. Bathroom door lock broken.

Tal Levy4 years ago on

Google

5/5

the best in Marrakesh in this category, always clean and personal service, the reception desk are very professional,

Sally Ramadan3 years ago on

Google

4/5

Good service, wonderful Spanish live music. Enjoyed the evening.

Lisa John5 years ago on

Google

5/5

Beautiful. Hotel staff very hospitable

Ami Blanc4 years ago on

Google

4/5

A very nice hotel in a good location

Antonino “Abisso” Crn5 years ago on

Google

2/5

4 stars hotel with the wifi that is not working.. Really? .-.

Fernando Garcia4 years ago on

Google

5/5

Amazing hotel! Breakfast is AMAZING

Ray Hoger3 years ago on

Google

3/5

Great atmosphere, close to train station.

Stanislas B. S. Verdonckt5 years ago on

Google

4/5

Not a bad place for a short weekend trip to Marrakech

Ramon A. Nevers3 years ago on

Google

5/5

Excellent Accommodations with Spa Services

Regina Alexis3 years ago on

Google

5/5

Great service. Good customer support

Ardo Rand3 years ago on

Google

5/5

Great place to stay :)

mohamed karnia year ago on

Google

5/5

Niceee

Sapna Desai3 years ago on

Google

4/5

Good a bit problem with staff speaking english

Elmatador siempre paloma3 years ago on

Google

4/5

Nice hotel frindly poeple

Anas KADRIa year ago on

Google

5/5

Very good experience

Hicham Dinial3 years ago on

Google

5/5

Thé best

Taha ait bellahcen6 months ago on

Google

3/5

Good location

Rooms3.0

Service2.0

Location4.0

Mohamed HADDADI8 months ago on

Google

4/5

Nice hotel

ParamboyTV4 years ago on

Google

5/5

PERFECT is not enought for this reviw

Joao Moura4 years ago on

Google

5/5

Very good hotel

suhel haroon2 years ago on

Google

1/5

Poor service. Staff inattentive.

Cedric Scherer (C-DRiK)5 years ago on

Google

4/5

Good value for money

Lorraine Anderson-birch2 years ago on

Google

4/5

Nice people nice atmosphere

Sasa Krstanovic5 years ago on

Google

5/5

Everything you need at one place.

Yariv Yanay5 years ago on

Google

4/5

Nice...good loction

joon kim6 years ago on

Google

4/5

Clean and near to airport.

justin bancroft3 years ago on

Google

3/5

Tiurist hotel. Good restaurants

محمد عمارة Mohamed Amarra3 years ago on

Google

3/5

So so

Beso Beso4 years ago on

Google

5/5

Super

khadija lafquih5 years ago on

Google

5/5

I like this hotel 😍😍

A B4 years ago on

Google

5/5

Very nice place

Hala Madrid4 years ago on

Google

5/5

TOP

Radouane el aouan4 years ago on

Google

4/5

Nice

ELMBARKI MOHAMED5 years ago on

Google

5/5

top

A.A.T. Ali4 years ago on

Google

5/5

Good

Marzia Gottardi4 years ago on

Google

5/5

amazing

Chandie Singh4 years ago on

Google

4/5

Good hotel

Abdulaleem Basahi4 years ago on

Google

4/5

Goof

Aymen Ben Sahraoui4 years ago on

Google

5/5

The beautiful hotel

Idris2 years ago on

Google

5/5

Good location.

Tamir Amsalem4 years ago on

Google

5/5

My second home...

Tarik lafqih3 years ago on

Google

5/5

Cool panorama

mordechai kohna year ago on

Google

5/5

Next level,,,,,,,,,,,,

Yung Nab Music4 days ago on

Google

1/5

one word to describe my experience is HORRIBLE. the room had a weird smell & at check out they accused me of stealing a towel lol i told them they can search my bags and do whatever they want cause i had a train ticket already booked and didn't want to miss it. it was 20 min left for me to catch my train and they just holded me in there for almost 30 min lol and didnt search my bags and did nothing hahaha i missed the train, lost the money for the ticket and wasted an hour for no reason i used to go here all the times but definitely IM NOT COMING BACK LOL payed $90 to steal a $20 towel. make it make sense smh poor service and bad management they clearly have no respect for the clients.

Trip typeSolo

Rooms1.0

Service1.0

Location5.0

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Luxury Transfer Services by Compagno Massimo2 months ago on

Google

1/5

(Translated by Google) We booked at the Red hotel Marrakes through booking once we arrived at the place we find closed, no one gave us indications of this !!!
I ask a policeman and he tells us to go to a side street to this Opera Plaza hotel here they check the booking but the shameful thing they don't accept us because we don't have the marriage certificate with us my obvious pregnant wife and my 2 year old daughter with us in his Italian passport we are both as parents .... outside it is 45 degrees after having paid in advance we have to leave, luckily for us we find a hotel that does not make any problems and gives us the room, these between the other have withheld the money of 3 nights do not respond to emails and even booking the same, be careful .....
(Original)
Abbiamo prenotato al Red hotel Marrakes tramite booking una volta arrivati nel posto troviamo chiuso, nessuno ci dato indicazioni di questo!!!
Chiedo a un poliziotto e ci indica di andare in una via laterale a questo Opera Plaza hotel qui controllano la prenotazione ma la cosa vergognosa che non ci accettano perché non abbiamo il certificato di matrimonio con noi mia moglie in gravidanza evidente e mia figlia di 2 anni con noi nel suo passaporto Italiano ci siamo entrambi come genitori....fuori sono 45 gradi dopo ad aver pagato anticipatamente ce ne dobbiamo andare, per nostra fortuna troviamo un hotel che non fa nessun problema e ci dà la stanza, questi tra l'altro hanno trattenuto i soldi di 3 notti non rispondono alle mail e pure booking uguale, state attenti.....

Service1.0

Location1.0

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Erwan5 months ago on

Google

2/5

(Translated by Google) Clean hotel, good location, clean room.
The swimming pool is large, but if you are looking for calm, run away, children are screaming, you run into it, in short, they have no respect! The parents say absolutely nothing, guaranteed headache for me who thought I was resting by the pool… the lifeguard lets them jump and scream and stick a monster mess… we must have chosen the wrong week but it's good to know personally I regret taking a week here…
(Original)
Hôtel propre , bien situé , chambre propre .
La piscine est grande, mais si vous cherchez le calme fuyez, des enfants hurlent, vous rentrent dedans bref n’ont aucun respect ! Les parents disent absolument rien, mal de tête garantie moi qui pensais me reposer au bord de la piscine… le maître nageur les laissent sauter et hurler coller un bazar monstre… on a sûrement choisis la mauvaise semaine mais c’est bon à savoir perso je regrette d’avoir pris une semaine ici…

Trip typeVacation

Rooms4.0

Service5.0

Location5.0

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Léa Morhangea week ago on

Google

1/5

(Translated by Google) deplorable stay,
Waiting for more than 5 hours on our arrival for the room, staff very unwelcoming and overwhelmed by arrivals. …

(Translated by Google) deplorable stay,
Waiting for more than 5 hours on our arrival for the room, staff very unwelcoming and overwhelmed by arrivals.
When leaving, we receive an invoice for leaving at 1 p.m. instead of 12) !!!! While on arrival we had waited 5 hours for our room!!!! To flee they swindle the tourists
Breakfast charged extra when it should be included !!!
The management simply replied "it's not my problem I don't care" what a service 👍🏻
(Original)
Séjour déplorable,
Attente de plus de 5h à notre arrivée pour la chambre, personnel très peu accueillant et débordés par les arrivées.
Lors du départ, nous recevons une facturation pour être partie à 13h au lieu de 12) !!!! Alors qu’à l’arrivé nous avions attendu 5h notre chambre !!!! A fuir ils escroquent les touristes
Petit déjeuner facturé en plus alors qu’il devait être compris !!!
La direction nous a simplement répondu « ce n’est pas mon problème je m’en fiche « quel service 👍🏻

Rooms1.0

Service1.0

Location1.0

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GP Ryan3 months ago on

Google

1/5

(Translated by Google) Photos on website do not match. Everything old and rude staff. We had to "fight" for 4 hours to get other decent rooms. Note they are working with Red hotel and those are the culprits. All in all, everything can be canceled via booking. People definitely do not book Red hotel and Opera place to avoid disappointment. And sws not worth 4 stars but more 1.
(Original)
Foto's op website komen niet overeen. Alles oud en onbeschoft personeel. We hebben 4 uur lang moeten "vechten" om andere nette kamers te krijgen. Let op ze werken samen met Red hotel en dat zijn de boosdoeners. Al met al alles kunnen annuleren via booking. Mensen Red hotel en Opera plaats zeker niet boeken om teleurstelling te voorkomen. En sws geen 4 sterren waard maar meer 1.

Rooms1.0

Service1.0

Location3.0

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Thomas Marteil2 months ago on

Google

5/5

(Translated by Google) Second trip to this hotel and the result is still the same. …

(Translated by Google) Second trip to this hotel and the result is still the same.
Clean and specious rooms.
Pleasant and attentive staff.
Special mention for Ahmed, the hotel's lifeguard who shows great professionalism.
Very good location. To recommend
(Original)
Deuxième voyage dans cet hôtel et le résultat est toujours le même.
Chambres propres et spécieuses.
Personnel agréable et à l’écoute.
Mention spéciale pour Ahmed, maître nageur de l’hôtel qui fait preuve d’un grand professionnalisme.
Très bon emplacement. A recommander

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Stéphanie Boufflers4 months ago on

Google

1/5

(Translated by Google) The hotel is nice but unfortunately I just report a horrible negative experience. Jackhammer all day in the 2 rooms just above and to the right of our suite, so big resonance drum that forced us to flee the room and stay outside even to rest. Despite complaint at the reception, no commercial gesture or anything apart: we are sorry. Really uncool for a hotel of this standard.
(Original)
L'hôtel est sympa mais malheureusement je vient faire part d'une expérience négative horrible. Du marteau piqueur toute la journée dans les 2 chambres juste au dessus et à droite de notre suite, donc grosse caisse de résonnance qui nous a obligé à fuir la chambre et rester dehors même pour se reposer. Malgré plainte à la réception, aucun geste commercial ni rien à part : on est désolé. Vraiment pas cool pour un hôtel de ce standing.

Trip typeVacation

Rooms3.0

Service3.0

Location1.0

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Laura M.2 months ago on

Google

1/5

(Translated by Google) I travel every year with my family to this hotel for more than ten years. They have recently changed management and many employees. Last time they said they couldn't find our reservation and literally left us on the street with a fifteen month old baby. No manager spoke with us or offered any solution. Clearly we will not be back and we recommend everyone NOT to stay here as they can ruin your vacation.
(Original)
Viajo cada año con mi familia a este hotel desde hace más de diez años. Han cambiado recientemente de dirección y muchos empleados. La última vez dijeron que no encontraban nuestra reserva y literalmente nos dejaron en la calle con un bebé de quince meses. Ningún responsable habló con nosotros ni ofreció ninguna solución. Claramente no volveremos y recomendamos a todo el mundo que NO se aloje aquí pues pueden arruinar tus vacaciones.

Trip typeVacation · Family

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sandra semedo3 months ago on

Google

3/5

(Translated by Google) Hotel well located and beautiful swimming pool, very friendly service but a lot of equipment is missing, especially the deckchairs at the pool, people put their towels on the deckchairs very early in the morning and unfortunately there are no more places for the day. No water (free) in the rooms under this strong heat, no coffee and tea in sachets, no kettle….
(Original)
Hôtel bien placé et belle piscine , service très aimable mais il manque beaucoup d’équipement notamment les transats à la piscine , les gens posent leur serviettes sur les transats très tôt le matin et malheureusement il n’y a plus aucune place de la journée . Pas d’eau ( gratuit) dans les chambres sous cette forte chaleur , pas de café et thé en sachet , pas de bouilloire ….

Trip typeVacation

Rooms3.0

Service5.0

Location5.0

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Joka Joka3 weeks ago on

Google

5/5

(Translated by Google) All the facilities are very good, the pool is fabulous, the food is very good, however the receptionists who were on duty on the morning shift on the 10th of October knew about the incident that had happened to me in relation to a medication that was taken out by housekeeping when I did chek out didn't say thank you or an apology very bad this receptionist's attitude tarnishes the image of this very good hotel
(Original)
Todas as instalações são muito boas a piscina fabulosa a comida muito boa no entanto a recepcionistas que esteve de serviço no turno da manhã do dia 10 de outubro sabia do incidente que se tinha passado comigo em relação a um medicamento que foi fora pela housekeeping quando fiz o chek out não disse obrigado nem um pedido de desculpas muito mau está atitude desta recepcionistas mancha a imagem deste hotel muito bom

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Stephanie Kechiche3 months ago on

Google

4/5

(Translated by Google) I went back for the 2nd time because my priorities were price, cleanliness, bedding, location, and breakfast is varied and very good. Budget control, we enjoyed the excursions!
Afterwards, I did not expect great luxury, nor oriental decoration worthy of a palace, not at all !! but for the price it is reasonable ..
The theater café outside makes great mint tea 👍
(Original)
J'y suis retourné pour la 2ème fois car mes priorités était le prix, la propreté, la literie, le lieux, et le pti déjeuner est variés et très bon. Maîtrise de budget, on s'est régalés pour les excursions!
Après n'attendais pas le grand luxe, ni de déco orientale digne d'un palace, non pas du tout !!mais pour le prix c'est raisonnable ..
Le café théâtre à l'extérieur fait des super thé à la menthe 👍

Trip typeVacation · Family

Rooms4.0

Service3.0

Location4.0

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Mahdi B.3 months ago on

Google

1/5

(Translated by Google) Very bad past experience in this so-called "hotel", some staff members do not do their job properly. The person who does the cleaning forgot to add 2 towels when changing them and in the end they accuse the customers of theft when it is the latter who have to worry about the goods that are left in the rooms!!! Badly built bath and not practical at all, breakfast that is repeated. Never again will I set foot in this establishment which does not respect its customers and which humiliates them, and I do not recommend it.
(Original)
Très mauvaise expérience passée dans ce dit "hotel", certains membres du staff ne font pas leur travail comme il faut. La personne qui fait le nettoyage a omis d'ajouter 2 serviettes lors de leur changement et à la fin ils accusent les clients de vol alors que ce sont ces derniers qui doivent s'inquiéter pour les biens qui laissent dans les chambres !!! Baignoire mal construit et pas pratique du tout, petit déj qui se répète. Plus jamais je ne remettrai les pieds dans cet établissement qui respecte pas sa clientèle et qui les humilie, et je ne le recommande pas.

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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Hammed Khamis2 months ago on

Google

1/5

(Translated by Google) The hotel is centrally located right by the Marrakech train station.
The equipment and the offer are mediocre. …

(Translated by Google) The hotel is centrally located right by the Marrakech train station.
The equipment and the offer are mediocre.
Internet didn't work for 2 days. Complaints were ignored.
The staff undercut everything possible.
Rarely seen such rude and unprofessional staff in a hotel.
(Original)
Das Hotel liegt zentral direkt am Bahnhof von Marrakesch.
Die Ausstattung und das Angebot sind mittelmäßig.
Internet ging 2 Tage nicht. Beschwerden wurde ignoriert.
Das Personal hat alles Mögliche unterboten.
Selten, so unverschämte und unprofessionelle Angestellte in einem Hotel erlebt.

Rooms2.0

Service1.0

Location2.0

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bahous azzeddine2 months ago on

Google

1/5

(Translated by Google) Good evening
After my visit for the first time to your hotel and it will be the last because of your bad service and among its bad reception and especially the receptionist …

(Translated by Google) Good evening
After my visit for the first time to your hotel and it will be the last because of your bad service and among its bad reception and especially the receptionist HAMZA really makes gestures of beginners and among these gestures he calls me to blame me why I made a claim at home and I think I have the right.
Thank you for handling this complaint and doing what is necessary to increase your level of service.
(Original)
Bonsoir
Après mon visite pour une première fois a votre hôtel et sa sera la dernière a cause de votre mauvaise service et parmi ses mauvaises la réception et surtout le réceptionnaire HAMZA vraiment fais des geste du débutants et parmi ces geste il m’appelle pour me blâmer pourquoi j’ai fais une réclamation à domicile et je pense que j’ai le droit .
Merci de traiter cette réclamation et de faire le nécessaire pour augmenter votre niveau de service .

Trip typeVacation · Friends

Rooms3.0

Service1.0

Location3.0

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Chlt Fatima3 months ago on

Google

5/5

(Translated by Google) Very nice hotel. Clean hotel. Large and pleasant swimming pool. Breakfast good and quite plentiful. Very good value for money. …

(Translated by Google) Very nice hotel. Clean hotel. Large and pleasant swimming pool. Breakfast good and quite plentiful. Very good value for money.
(Original)
Très belle hôtel. Hôtel propre. Piscine assez grande et agréable. Petit déjeuner bon et assez copieux. Très bon rapport qualité prix.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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A Laia2 months ago on

Google

1/5

(Translated by Google) Already from 11am no deckchair available. The person in charge of the swimming pool sees very well the people who monopolize the deckchairs and who are not even present at the pool so empty deckchair that we cannot touch.
Cockroaches in the room.
Shower jet on the wall. Narrow shower tub.
The rooms not phew! Nothing to do with the pictures.
Noise in the corridors by obviously the customers but what is unacceptable is by the staff! we are not at the market here, we come to rest. The last night we ask them to be careful because the next day we have our flight no change! Total lack of respect and that the room is on the pool side or very noisy station Catastrophic!
The staff looks like we're in a boarding school it's primary school, always watching everything check 15 times you're in which room, they are very boring filled with ridiculous manner.
Disgusting snack restaurant.
In short, very disappointed, it was recommended to me! Never again!
(Original)
Deja dès 11h du matin aucun transat de dispo. Le responsable de la piscine voit très bien les gens qui monopolisent les transats et qui ne sont même pas présent a la piscine donc transat vide que l'on ne peut pas toucher.
Cafards dans la chambre.
Jet de douche au mur. Baignoire douche étroite.
Les chambres pas ouf! Rien a voir avec les photos.
Bruit dans les couloirs par évidemment les clients mais ce qui est inacceptable c'est par le personnel ! on est pas au marché ici, on vient se reposer. La dernière nuit on leur demande à ce qu il fassent attention car le lendemain on a notre vol aucun changement! Manque de respect total et que la chambre soit coté piscine ou gare très bruyants Catastrophique!
Le personnel on dirait on est dans un internat c'est l'école primaire, toujours a tout surveiller verifier 15fois t'es dans quelle chambre, ils sont très chiant rempli de maniere ridicule.
Resto snack degueulasse.
Bref très déçue on me l'avait conseillé! Plus jamais!

Trip typeVacation

Rooms1.0

Service1.0

Location5.0

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Sobiha Tazi3 months ago on

Google

1/5

(Translated by Google) Do not go to this hotel! It is really not worthy of a 4 star! The breakfasts are mediocre and the orange juice not fresh...🤮🤮🤮 the staff are thieves and no follow-up after a complaint has been filed
(Original)
N'allez surtout pas dans cet hôtel ! Il n'est vraiment pas digne d'un 4 étoiles ! Les petits déjeuner sont médiocre et le jus d'orange pas frais...🤮🤮🤮 le personnel sont des voleurs et aucun suivi après plainte déposée

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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Hayat Hayhay3 months ago on

Google

1/5

(Translated by Google) Very bad experience for us, we were humiliated when leaving publicly while the lobby was full of customers. By the manager Adil! He unfortunately showed no professionalism or empathy by calling us thieves for a towel that had supposedly disappeared from the room...he wanted to charge us 50e for the towel.
Fortunately for us, the housekeeper was honest in admitting that the maids are often wrong about the number of towels to put in the bathroom.
Lift, defective, some rooms have their air conditioner broken down, repetitive breakfast and make us believe that the orange juice is squeezed on site, dry breakfast breads because it is not protected or covered this hotel is really to be avoided . If you don't want to ruin your vacation...
(Original)
Très mauvaise expérience pour notre part, nous avons été humiliés au moment de partir publiquement alors que le hall d'accueil était pleins de clients. Par le gérant Adil! Il n'a malheureusement montré aucun professionnalisme ni empathie en nous traitant de voleurs pour une serviette de bain qui avait soit disant disparu de la chambre... il a voulu nous facturer 50e pour l'essuie de bain.
Heureusement pour nous, la gouvernante à été honnête en nous avouant que les femmes de chambres se trompent souvent du nombre de serviettes à poser dans la sdb.
Assenceur, defectueux, certaines chambres ont leur climatiseur en panne, petit déjeuner répétitif et nous font croire que le jus d'orange est pressé sur place, pains du petit déj sec car il n'est pas protégé ni recouvert cet hôtel est vraiment à éviter. Si vous ne voulez pas gâcher vos vacances...

Trip typeFamily

Rooms2.0

Service1.0

Location4.0

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Aritz Jordan3 weeks ago on

Google

5/5

(Translated by Google) We stayed at this hotel several years ago, so I don't know the current situation of it. During our stay almost everything was perfect. They were wrong to give us one of the rooms but instead they put us in one of the suites and you almost got lost inside the room itself. Very rich breakfasts and friendly staff. We would repeat.
(Original)
Nos alojamos en este hotel hace varios años, por tanto desconozco la situacion actual del mismo. Durante nuestra estancia fue casi todo perfecto. Se equivocaron al darnos una de las habitaciones pero a cambio nos alojaron en una de las suite y casi te perdias dentro de la propia habitacion. Desayunos muy ricos y personal amable. Repetiriamos.

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sonia parisa month ago on

Google

5/5

(Translated by Google) Hotel very well located,
respectful and very helpful personal,
Good breakfast, nice swimming pool, …

(Translated by Google) Hotel very well located,
respectful and very helpful personal,
Good breakfast, nice swimming pool,
correct snack 😋😋. in short everything was perfect, I recommend it and will come back for sure.
(Original)
Hotel très bien situé,
personnelles respectueux et très serviable,
Bon Petit déjeuner ,bel piscine ,
snack correcte 😋😋.bref tout était parfait, Je le recommande et reviendrai c'est sur .

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

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Rachida Rachou2 weeks ago on

Google

1/5

(Translated by Google) Couple with child. We have been coming to this place for more than 10 years, it is top location, clean, good breakfast. The breakfast women and the mr who takes care of the pool at the top. On the other hand, the reception is a horror especially rahoula and jaoued person not pleasant at all as soon as you arrive at the hotel it sends shivers down the spine to be received in this way. And every year it's the same.
(Original)
Couple avec enfant . Nous venons dans cette depuis plus de 10 ans il top bien placer propre bon petit déjeuner . Les femme du petit déjeuner et le mr qui s’occupe de la piscine au top . Par contre la réception une horreur surtout rahoula et jaoued personne pas agréable du tout dès votre arrivais à l’hôtel ça fait froid dans le dos d’etres reçu de cette manière. Et chaque année c’est pareille .

Trip typeVacation · Family

Rooms3.0

Service1.0

Location4.0

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David Worldorf4 months ago on

Google

1/5

(Translated by Google) As many visitors have previously written in the reviews, the hotel is only out to cheat you with inflated prices. They also wanted to get more money out of my pocket. They even wanted to get physical with me. The hotel was built very cheaply and has some shortcomings. At breakfast, the juice is secretly refilled from the tetra pack. The mixed oranges are just for show. In addition, there are always extra few glasses and plates, so that you eat and drink less. Even if you ask, you don't get a glass. I can't recommend the hotel because here, for example, a Redbull alone is sold for €7 or water is sold for more than 15 times the price of a local supermarket. The hotel wants to pull the money out of their pockets with European prices. You have a service and performance of a lower hotel category in Morocco.
(Original)
Wie viele Besucher zuvor schon in den Bewertungen geschrieben haben, ist das Hotel nur aus mit überhöhten Preisen einem zu betrügen. Auch mir wollte man mehr Geld aus der Tasche ziehen. Man wollte sogar mir gegenüber handgreiflich werden. Das Hotel wurde sehr billig erbaut und hat einige Defizite. Beim Frühstück wird der Saft heimlich aus den Tetrapack aufgefüllt. Die gemixten Orangen sind nur zur Show da. Ausserdem werden immer extra wenig Gläser und Teller hingestellt, damit man weniger isst und trinkt. Selbst bei Nachfrage erhält man kein Glas. Ich kann das Hotel nicht empfehlen da hier bspw. schon allein ein Redbull für 7€ verkauft wird oder ein Wasser zum mehr als 15-Fachen Preis verkauft wird als bei einem örtlichen Supermarkt. Das Hotel möchte mit europäischen Preisen das Geld aus den Taschen ziehen. Dabei haben Sie einen Service und Leistung einer unteren Hotel-Kategorie Marokkos.

Trip typeVacation · Solo

Rooms2.0

Service1.0

Location2.0

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Nana H2 months ago on

Google

5/5

(Translated by Google) The hotel is very well located and clean. I particularly wanted to thank the kindness of the hotel staff! Lamia really adorable, she was very patient and was able to find solutions to our needs. Moncif and Aziz also very kind. And a huge thank you to Rachid, swimming pool specialist, truly GOLD people. The maids and breakfast staff were also super nice. Thank you thanks to you we will come back to your hotel. Goodbye.
(Original)
L’hôtel est très bien situé et propre. je tenais particulièrement à remercier la gentillesse du personnel de l’hôtel ! Lamia adorable vraiment elle a était très patiente est a su trouver des solutions à nos besoins. Moncif et Aziz également très gentils. Et un énorme merci à Rachid, pisciniste vraiment des personnes en OR. Les femmes de chambres et personnels du petit dej supers gentils également. Merci grâce à vous nous reviendrons dans votre hôtel. A bientôt.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Himad Chaoui2 months ago on

Google

5/5

(Translated by Google) 2nd visit for me to the opera plazza and certainly not the last! Many thanks to the hotel staff! From the reception to the waiters, security guards or pool staff, nothing to complain about!! Hospitality, kindness and professionalism! Thanks to Hamza (reception) thanks to Ahmed and Rachid (pool staff) thanks to housni and afaf from the snack pool and all the other servers!!! If you are looking for a hotel in Marrakech do not hesitate this is the one for you! The facilities and the food are very good and as said before all the hotel staff are amazing!
Thanks again
Your Algerian brothers from room 212
(Original)
2éme passage pour moi a l’opéra plazza et sûrement pas le dernier ! Un grand merci au personnel de l’hôtel ! De la réception en passant par les serveurs , agents de sécurité ou personnels de la piscine , rien à redire !! Accueil, Gentillesse et professionnalisme ! Merci à Hamza ( réception) merci à Ahmed et Rachid ( personnel piscine) merci à housni et afaf du snack pool et à tout les autres serveurs !!! Si vous chercher un hôtel à Marrakech n’hésiter pas c’est celui qu’il vous faut ! Les installations et la nourriture y sont très bonne et comme dit précédemment tout le personnel de l’hôtel est incroyable !
Merci encore à vous
Vos frères algériens de la chambre 212

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

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Amal kh2 months ago on

Google

5/5

(Translated by Google) s on Google
I had a pleasant stay in your establishment, everything was perfect, the rooms were very nice and very clean. Pleasant staff, maid too nice and very discreet, a …

(Translated by Google) s on Google
I had a pleasant stay in your establishment, everything was perfect, the rooms were very nice and very clean. Pleasant staff, maid too nice and very discreet, a little extra for “Azziz” the night manager and “Mouncif” at the reception really adorable warm and very professional. Thanks to you I loved my stay in Marrakech even more I recommend your hotel 100%!!
See you soon, Amal.
(Original)
s sur Google
J’ai passé un agréable séjour dans votre établissement tout était parfait, les chambres très belle et très propre. Personnel agréable, femme de chambre trop sympa et tres discrète, un petit plus pour “Azziz” le directeur de nuit et “Mouncif” à la réception vraiment adorable chaleureux et très professionnel. Grâce à vous j’ai adoré encore plus mon séjour à Marrakech je recommande votre hôtel à 100%!!
A très vite , Amal.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Katarzyna Lapicz2 weeks ago on

Google

1/5

(Translated by Google) Is merged with red hotel means training room swimming pool everything that is there you have to share with other hotel guests from another hotel is not bad but if you don't tell you beforehand then you feel betrayed i think when you leave you would be like a bandit they check your room first if you didn't take anything with you no matter what's missing you have to pay whether you can prove it or not they don't care they won't let you go there they keep your luggage if you don't pay 👎👎👎👎👎👎 👎👎👎👎👎👎👎👎 5 thumbs up for me 😘👍👍👍👍👍 that I even endured it for so long
(Original)
Ist zusammengelegt mit red Hotel heißt trainingsraum Swimmingpool alles was da ist musst du dir mit anderen hotelgästen aus einem anderen Hotel teilen ist ja nicht schlimm aber wenn man einem das vorher nicht sagt dann fühlt man sich betrogen finde ich bei der Abreise wärst du wie ein Bandit behandelt die checken dein Zimmer erstmal ob du auch gar nichts mitgenommen hast egal was fehlt musst du bezahlen ob du es nachweisen kannst oder nicht interessiert die nicht die lassen dich nicht weg dort sie behalten dein Gepäck ein wenn du nicht bezahlst👎👎👎👎👎👎👎👎👎👎👎👎👎👎 5Daumen hoch für mich 😘👍👍👍👍👍dass ich das da überhaupt so lange ausgehalten habe

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Steffy (Steffy)6 months ago on

Google

4/5

(Translated by Google) Very nice staff, took the time to get to know us. Very clean, big room. Nice big pool though a bit cold. Good food, big buffet for breakfast. Music a bit too loud and played the same thing every day. Rooms are a bit noisy.
(Original)
Sehr nettes Personal, hat sich Zeit genommen um uns kennenzulernen. Sehr Sauber, großes Zimmer. Schöner großer Pool allerdings etwas kalt. Gutes Essen, großes Buffet zum Frühstücken. Musik etwas zu laut und wurde immer das gleiche gespielt jeden Tag lang. Zimmer sind etwas hellhörig.

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Anna5 months ago on

Google

1/5

(Translated by Google) The worst hotel of my life to avoid!!!!!
We were received by the hostess Halima who was just disrespectful and horrible. …

(Translated by Google) The worst hotel of my life to avoid!!!!!
We were received by the hostess Halima who was just disrespectful and horrible. We asked to see the manager who addressed us seated without even getting up with incredible contempt.
Moreover, the room is mediocre: no safe, dirty toilets, showers with mold, yellow tiles, dirty mirror and lever…
Save your money for another hotel, I implore you..
(Original)
Le pire hôtel de toute ma vie à éviter !!!!!
Nous avons été reçu par l’hôtesse Halima qui a juste été irrespectueuse et horrible. Nous avons demandé à voir le manager qui s’est adressé à nous assis sans même se lever avec un mépris incroyable.
Par ailleurs, la chambre est médiocre : pas de coffre, des toilettes sales, douches avec moisissure, carreaux jaune, miroir et levier sale…
Gardez votre argent pour un autre hôtel , je vous en conjure ..

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Jaafar El Gani7 months ago on

Google

5/5

(Translated by Google) For a 4 star hotel, everything is great. Very good value for money. Very nice hotel, very large, large swimming pool, spacious and clean room. Very helpful staff. …

(Translated by Google) For a 4 star hotel, everything is great. Very good value for money. Very nice hotel, very large, large swimming pool, spacious and clean room. Very helpful staff.
In my opinion, compared to the price of the night, I am very satisfied with my stay, I highly recommend.
(Original)
Pour un hôtel de 4 étoiles, tout est top. Très bon rapport qualité prix. Très joli hôtel, très grand, grande piscine, chambre spacieuse et propre. Personnel très serviable.
À mon avis, par rapport au prix de la nuitée, je suis très satisfait de mon séjour, je recommande vivement.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Ictcustom Ictcustom7 months ago on

Google

1/5

(Translated by Google) Disgusting hotel.
We were given a room with ants everywhere and it smelled like mold and damp.
When we asked for a refund to pay the hotel, they refused and changed our …

(Translated by Google) Disgusting hotel.
We were given a room with ants everywhere and it smelled like mold and damp.
When we asked for a refund to pay the hotel, they refused and changed our room... this time with cockroaches. We had to leave the hotel without a refund.
If you want to form your own opinion, book one night first and the rest after.
Breakfast without more, if you want a messemene you have to wait 30 minutes...
(Original)
Hôtel dégueulasse.
On nous a donné une chambre avec des fourmis partout et qui sentait ma moisissure ainsi que l'humidité.
Quand on à demandé le remboursement pour payer l'hôtel, ils ont refusé et nous ont changé de chambre... cette fois ci avec des cafards. Nous avons dû quitter l'hôtel sans remboursement.
Si vous voulez vous faire votre propre opinion, réservez une nuit dans un premier temps et le reste après.
Le petit dej sans plus, si vous voulez un messemene faut attendre 30 minutes...

Trip typeVacation

Rooms1.0

Service1.0

Location5.0

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Valerie Jandin5 months ago on

Google

1/5

(Translated by Google) Passage of 2 days, following plane cancellation. We come across an arrogant and extremely unpleasant receptionist, and it was like this until the end of our stay. …

(Translated by Google) Passage of 2 days, following plane cancellation. We come across an arrogant and extremely unpleasant receptionist, and it was like this until the end of our stay.
To be avoided… there are so many much more benevolent and welcoming hotels in this city!
(Original)
Passage de 2 jours, suite annulation avion. On tombe sur une receptionniste arrogante et extrêmement désagréable, et ce fut ainsi jusqu’à la fin de notre séjour.
A éviter … il y a tellement d’hotel bien plus bienveillant et accueillant dans cette ville !

Trip typeVacation

Rooms3.0

Service1.0

Location3.0

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Hafça moqadem2 months ago on

Google

5/5

(Translated by Google) Very nice hotel, spacious rooms and very very comfortable bedding
Very clean …

(Translated by Google) Very nice hotel, spacious rooms and very very comfortable bedding
Very clean
Strategic location accessible to any accommodation, the staff is very kind and professional
And the food is exquisite
Thank you for this beautiful stay
(Original)
Très bel hôtel ,chambres spacieuses et literie très très confortable
Très propre
Emplacement stratégique accessible à toute accommodation ,le personnel est très gentil et professionnel
Et la nourriture est exquise
Merci pour ce beau séjour

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רוני מיארה3 months ago on

Google

2/5

(Translated by Google) The service was especially poor at reception and ordering
We did not receive rooms upon request …

(Translated by Google) The service was especially poor at reception and ordering
We did not receive rooms upon request
We were not told that the place was being renovated
Problems in the rooms are not accepted
care
Poor maintenance.
High bathtubs are dangerous.
Dining room and the staff were there
The only thing that will work.
Shame on the lack of empathy
And serve the scornful!
(Original)
השירות היה גרוע במיוחד בקבלה ובהזמנות
לא קיבלנו חדרים לפי בקשה
לא גילו לנו שמשפצים את המקום
בעיות בחדרים לא מקבלות
טיפול.
אחזקה גרועה.
אמבטיות גבוהות מסוכנות .
חדר אוכל והצוות שם היו
הדבר היחיד שתפקד.
בושה לחוסר האמפתיה
ולשרות המזלזל!

Rooms1.0

Service1.0

Location3.0

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Yohai4 months ago on

Google

1/5

(Translated by Google) Do not know where to start.
We arrived at the hotel on Thursday evening for six nights until Wednesday.
When booking, my father asked in advance that the rooms be placed on low floors because they keep Shabbat and it will be difficult for them to go up floors on Shabbat because of my grandmother (Otto 80 atoned for her)
Arrive and what do you find out? Who placed us on the 5th floor of course.
On Friday morning work began on the floor of course. Works that were known in advance to the hotel because the equipment was already there the first night when we arrived.
The room air conditioner was also terribly weak, even in the Sahara the encampment was more pleasant than the "air-conditioned" room.
Most of the hotel rooms have a bath and not a shower, which is not indicated on the booking site and is problematic for older people, and not at all comfortable.
The doors are opened using cards and not keys, we were required to replace the card and go down to the reception to sort out the issue several times.
On Monday after a few nights in the hotel my sisters room was flooded with water probably due to flooding of the systems from the work being done on the floor.
Then they kindly helped us move rooms.
Of course they did not help move the rooms and did not offer anything for the inconvenience that a family with 4 rooms has to go through.
The receptionists are not helpful and very indifferent.
The bathroom in the lobby did not have hand soap which is a basic thing, and after I went to the reception 4 times only they were kind enough to fill.
I would not recommend the hotel, and if you are in Marrakech - do yourself a favor and close another hotel, cheaper hotels gave much better service.
(Original)
לא יודע מאיפה להתחיל.
הגענו למלון בחמישי בערב לשישה לילות עד רביעי.
בהזמנה בבוקינג אבא שלי ביקש מראש שימקמו את החדרים קומות נמוכות בגלל ששומרים שבת ויקשה עליהם לעלות קומות בשבת בגלל סבתא שלי (אוטוטו 80 כפרה עליה)
מגיעים ומה מגלים? שמיקמו אותנו בקומה 5 כמובן.
ביום שישי בבוקר התחילו לבצע עבודות בקומה כמובן. עבודות שהיו ידועות מראש למלון כי הציוד כבר היה שם בלילה הראשון כשהגענו.
המזגן החדרים גם נורא חלש, אפילו בסהרה במאהל היה נעים יותר מהחדר ה"ממוזג".
רוב חדרי המלון בעלי אמבטיה ולא מקלחון, דבר שלא מצוין באתר של בוקינג ובעייתי לאנשים מבוגרים, ובכלל לא נוח.
פתיחת הדלתות מתבצעת באמצעות כרטיסים ולא מפתחות, נדרשנו להחליף את הכרטיס ולרדת לקבלה לסדר את הנושא כמה פעמים.
ביום שני לאחר כמה לילות במלון החדר של אחיותיי הוצף במים כנראה בגלל הצפה של המערכות מהעבודות המבוצעות בקומה.
ואז הועילו בטובם להעביר אותנו חדרים.
כמובן שלא עזרו בהעברת החדרים ולא הציעו כלום בעבור חוסר הנוחות שמשפחה עם 4 חדרים צריכים לעבור.
הפקידים בקבלה לא שירותיים ומאוד אדישים.
בשירותים בלובי לא היה סבון ידיים שהוא דבר בסיס, ולאחר שפניתי 4 פעמים לקבלה רק הועילו בטובם למלא.
לא אמליץ על המלון, ואם אתם במרקש - עשו לעצמם טובה וסגרו מלון אחר, מלונות זולים יותר נתנו שירות הרבה יותר טוב.

Trip typeVacation · Family

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Vie Pro4 months ago on

Google

5/5

(Translated by Google) I had an excellent seminar and an excellent stay (business and a little bit of tourism) but as I even took advantage of the evening aperitif by the pool 😀😀. I want to thank everyone for their kindness, his availability and his professionalism.
(Original)
J'ai passé un excellent séminaire et un excellent séjour (affaire et un petit peu tourisme) mais comme même j'ai profité le soir de l'apéro au bord de la piscine😀😀.je veux remercie tt le monde pour sa gentillesse, sa disponibilité et son professionnalisme.

Trip typeBusiness

Rooms5.0

Service5.0

Location5.0

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Mounaim Mailyne2 months ago on

Google

5/5

(Translated by Google) Very good location
Perfect welcome especially thanks to the receptionist hamza he was very very professional, kind, helpful and above all responsive to all our requests thanks to him we had a very good stay in this establishment I recommend to hamza people he will meet all your expectations
We will return to this hotel
Thank you hamza for your excellent work..
(Original)
Très bon emplacement
Accueil parfait surtout grâce au réceptionniste hamza il a été très très professionnel ,gentil ,serviable et surtout réactif pour toutes nos demandes grâce à lui nous avons passés un très bon séjour dans cet établissement je recommande aux personnes hamza il sera satisfaire toutes vos attentes
Nous reviendrons dans cet hôtel
Merci hamza pour votre excellent travail..

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Jade Sevos Moukaddam3 months ago on

Google

5/5

(Translated by Google) Second time we always go there with pleasure superb hotel very well located I recommend it top staff …

(Translated by Google) Second time we always go there with pleasure superb hotel very well located I recommend it top staff
(Original)
Deuxième fois qu’on y va toujours avec plaisir superbe hôtel très bien localisé je le recommande personnel top

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Mouniaa month ago on

Google

4/5

(Translated by Google) So my opinion on this hotel is quite mixed, the location is perfect, the staff very caring, especially the receptionists who are at the reception, the breakfast also, the only negative point but not negligible, the cleanliness of the hotel, the rooms have an unpleasant odor, the carpet is in the room, there are several small things broken in the rooms, such as the bedside lamp.
(Original)
Alors mon avis sur cette hôtel est assez mitigé, l'emplacement est parfait ,le personnel aux petits soins, surtout les réceptionniste qui sont à l'accueil, le petit déjeuner également , le seul point négatif mais pas négligeable, la propreté de l'hôtel, les chambres ont une odeur désagréable, la moquette es salle , il y a plusieurs petits choses de cassé dans les chambres comme par exemple lampe de chevet.

Trip typeVacation

Rooms1.0

Service5.0

Location5.0

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Mariah Carey3 months ago on

Google

2/5

(Translated by Google) Room served with air conditioning failure in the middle of a heat wave loss of + 2 hours to offer another room. Regression in the quality of breakfast: semolina soup with little milk, no more biscuits as before. Choice for limited omelet. A single telephone line to reach them is a real hassle. And finally a technician with a drill at nap time next to your room!! For a regular at this hotel, I am disappointed with the deterioration of the service. My last visit here
(Original)
Chambre servie avec panne de climatisation en pleine canicule perte de + 2h pour proposer une autre chambre. Régression de la qualité du ptit déjeuner : soupe de semoule avec peu de lait, plus de biscuits comme avant. Choix pour omelette limitée. Une seule ligne téléphonique pour les joindre une vraie galère. Et enfin un technicien avec perceuse au moment de la sieste à côté de votre chambre !! Pour une habituée de cet hôtel je suis déçue de la dégradation du service. Mon dernier passage ici

Trip typeVacation

Rooms2.0

Service2.0

Location5.0

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nadia rouisa year ago on

Google

4/5

(Translated by Google) Having stayed there for 4 days I can say that the welcome, the location, the cleanliness for a hotel of this range were frankly correct! Quiet room with pool view and very friendly atmosphere. I'm there
will return with pleasure. What also contributed a lot to make this stay pleasant were the people I met. The only regret is to have left too quickly. ..
(Original)
Pour y avoir séjourné 4 jours je peux dire que l'accueil, l'emplacement, la propreté pour un hôtel de cette gamme était franchement correct ! Chambre avec vue piscine au calme et ambiance très conviviale. J'y
retournerai avec plaisir. Ce qui a aussi pas mal contribué a rendre ce séjour agréable ce sont les personnes que j'ai rencontré. Le seul regret c'est d'être partie trop vite. ..

Trip typeVacation

Rooms4.0

Service4.0

Location5.0

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Zaïnab El amel6 months ago on

Google

4/5

(Translated by Google) I booked this hotel for one night during Ramadan service at the top super welcome all the staff is very caring. A Shour service in room service. …

(Translated by Google) I booked this hotel for one night during Ramadan service at the top super welcome all the staff is very caring. A Shour service in room service.
The room is very correct but of course there is a but for which I do not put 5 stars because there is no shower head with flexible in the shower so it is very difficult to wash for example if I did not want it was impossible to wet my hair because there is only the flexible shower head on the ceiling...I noticed it when leaving the hotel and apparently it's normal they don't have a flexible shower head which bothers me surprise...
The downside of my stay, not insignificant to my taste
(Original)
J'ai réservé cet hotel pour une nuit en periode de ramadan service au top super accueil tout le staff est au petit soin.Un service Shour en room service.
La chambre est très correct mais biensur il y a un mais pour lequel je ne mets pas 5 etoiles car il n'y a pas de douchette avec flexible dans la douche donc c'est très galère pour se laver par exemple si je ne voulais pas mouiller mes cheveux c'était impossible car il n'y a que la douchette flexible au plafond...je l'ai fais remarqué en quittant l'hôtel et apparemment c'est normal ils n'ont pas de douchette flexible ce qui me surprend...
Le bémol de mon sejour non négligeable à mon gout

Trip typeCouple

Rooms3.0

Service5.0

Location5.0

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יוסי תורגמן4 months ago on

Google

3/5

(Translated by Google) Nice hotel no 5 stars rooms no wow shower no something and no morning of 5 star hotel nice pool not big and dirty and something strange take 200 drahm on loan towel and do not justify the price
(Original)
מלון נחמד לא 5 כוכבים חדרים לא ואוו מקלחת לא משהו וא בוקר לא של מלון 5 כוכבים בריכה נחמדה לא גדולה ומלוכלכת ומשהו מוזר לוקחים 200 דרהם על השאלת מגבת ולא מצדיק את המחיר

Trip typeFriends

Rooms3.0

Service3.0

Location4.0

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Thierry De Sainte Maresville3 months ago on

Google

2/5

(Translated by Google) Very disappointed not to be able to access the pool after 7:00 p.m. by 40 degrees! Not acceptable in the middle of MARRAKECH and in the middle of the summer season …

(Translated by Google) Very disappointed not to be able to access the pool after 7:00 p.m. by 40 degrees! Not acceptable in the middle of MARRAKECH and in the middle of the summer season
(Original)
Très déçu de ne pouvoir accéder à la piscine après 19:00 par 40 degré ! Pas acceptable en plein MARRAKECH et en pleine saison estivale

Trip typeVacation

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anass bouziri3 months ago on

Google

1/5

(Translated by Google) Unfortunately bad experience the problem of wifi and blocking the elevator and bad service the rooms not clean Do not recommend this hotel …

(Translated by Google) Unfortunately bad experience the problem of wifi and blocking the elevator and bad service the rooms not clean Do not recommend this hotel
(Original)
Malheureusement mauvaise expérience les problème de wifi et blocage les ascenseur et mauvais service les chambre pas propre Ne recommande pas cet hôtel

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Raïs Makienche3 months ago on

Google

5/5

(Translated by Google) Really hotel at the top, the security guards of the hotel are very caring as the staff at breakfast nothing to say …

(Translated by Google) Really hotel at the top, the security guards of the hotel are very caring as the staff at breakfast nothing to say
(Original)
Vraiment hôtel au top , les vigile de l’hôtel sont au petits soin comme le personnel au petit déjeuner rien à dire

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Ninon Dejanovic7 months ago on

Google

1/5

(Translated by Google) One of the fellow travelers tested positive for Covid 19, we tried to reach the hotel 3 days in a row by phone and email - but without success. …

(Translated by Google) One of the fellow travelers tested positive for Covid 19, we tried to reach the hotel 3 days in a row by phone and email - but without success.
The full amount was debited from the credit card.
In the COVID - 19 time a very very inappropriate behavior.
(Original)
Einer der Mitreisenden wurde auf Covid 19 positiv getestet, wir versuchten das Hotel 3 Tage hinter einander telefonisch wie per E-Mail zu erreichen - allerdings ohne Erfolg.
Der komplette Betrag wurde von der Kredit Karte abgebucht.
In der COVID - 19 Zeit ein sehr sehr unangemessenes Verhalten.

Trip typeFriends

Rooms1.0

Service1.0

Location1.0

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Fifi Kot7 months ago on

Google

5/5

(Translated by Google) It's a very good hotel nothing to say rich buffet breakfast and not far from the city center.
I strongly recommend the price between 65 and 90 euros depending on the season …

(Translated by Google) It's a very good hotel nothing to say rich buffet breakfast and not far from the city center.
I strongly recommend the price between 65 and 90 euros depending on the season
(Original)
Cest un très bon hôtel rien a dire petit déjeuner buffet copieux et pas loin du centre ville.
Je le conseil vivement le prix entre 65 et 90 euros selon les saisons

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Delphine Souiouta year ago on

Google

5/5

(Translated by Google) Currently in this hotel with my family, I am delighted! Staff available, welcoming and helpful, who really try to make your stay easier. The rooms and the whole complex are clean and tastefully and tastefully furnished. The swimming pool is perfect for young and old. My stay is not over, but I'm already planning to come back 😉
(Original)
Actuellement dans cet hôtel avec ma famille, je suis ravie ! Personnel disponible, accueillant et serviable, qui cherche réellement à vous faciliter le séjour. Les chambres et l'ensemble du complexe sont propres, c'est aménagé avec goût et raffinement. La piscine est parfaite pour petits et grands. Mon séjour n'est pas terminé, mais je prévois déjà de revenir 😉

Trip typeVacation

Rooms5.0

Service5.0

Location4.0

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SFW8 months ago on

Google

1/5

(Translated by Google) The location of the hotel was very good, but that was all that was good there, in the buffet they have extra few glasses and plates and every morning the O-juice is advertised as fresh O-juice but is secretly served mixed with O-juice from the Tetrapak and the whole squeezing with the oranges is just a show for the guests and that in a country where in Jamma al-Fna a glass of fresh O-juice costs just 40 cents, I need more than the coffee not to talk at all and that's what they want
the equivalent of 16 euros for breakfast. As far as the room is concerned, the sheets and the beds are an impertinence and I don't even have to start with the towels. Unfortunately you can't upload pictures here, otherwise I would have uploaded pictures of the towels, I've never come across anything like that, although I've been working in hotels for 30 years. The receptionist (from February 13th, 2022 at 11:30 a.m.), who assumed that the guests wanted to leave the hotel without paying, was the culmination of the whole thing, in conclusion never again, there are more than enough hotels in Marrakech!
(Original)
Also das Hotel war von der Lage her ganz gut, aber das war auch alles, was gut da war, im Buffet haben sie extra wenig Gläser und Teller und da jeden morgen, das O-saft wird als frisches O-saft angepriesen aber wird heimlich mit O-saft aus dem Tetrapak gemischt und das ganzen mit den Orangen pressen ist nur eine Show für die Gäste und das in einem Land in dem in Jamma al fna ein Glas frischen O-saft gerade mal 40 Cent kostet, über den Kaffee brauche ich gar nicht zu reden und da wollen die
für das Frühstück umgerechnet 16 euro haben. Was das Zimmer angeht, die Bettwäsche und die Betten sind eine Zumutung und von den Handtüchern brauch ich auch gar nicht anzufangen. Leider kann man hier keine Bilder hochladen, sonst hätte ich Bilder von den Handtüchern hochgeladen, sowas ist mir noch nie untergekommen, obwohl ich seit 30 Jahren immer in Hotels beruflich unterwegs bin. Die Rezeptionistin (vom 13.02.2022 um 11:30), die die Gäste unterstellt ohne zu bezahlen das Hotel verlassen zu wollen, war nun die Krönung des ganze, Fazit nie wieder, in Marrakesch gibt es mehr als genug Hotels!

Trip typeCouple

Rooms1.0

Service1.0

Location5.0

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Jamila Azmay10 months ago on

Google

2/5

(Translated by Google) I was disappointed with my stay, I start with the positive, the location of the hotel is very good, pleasant staff, and very pleasant pool side away from traffic noise. The negative: repetitive breakfast, extremely cold pool impossible to swim, at the level of the room several pb, ants present on the ground, leak at the level of the bathtub, my daughter fell because of that, bathtub not practical for them. children, door that does not close, the cards in the room are constantly deactivating. Following that we wanted to leave the hotel but they did not want to refund us so upgrade to a suite which smelled very musty, and surprise I saw 2 cockroaches, one in the bathroom and the other came to me visit while I was asleep .... following that we ended our stay in another hotel in Agadir (what happiness!) it would be necessary to update the hotel opera Plaza, there is potential !!
(Original)
J'ai été déçue de mon séjour, je commence par le positif , l'emplacement de l'hôtel est très bien, personnels agréable, et côté piscine très agréable loin du bruit de la circulation. Le negatif: petit dej répétitif, piscine extrêmement froide impossible de se baigner, au niveau de la chambre plusieurs pb, fourmis présentent sur le sol, fuite au niveau de la baignoire, ma fille est tombée à cause de ça, baignoire pas pratique pour les enfants, porte qui ne se ferme pas, les cartes de la chambre se désactivent sans arrêt. Suite à ça nous souhaitions quitter l'hôtel mais ils n'ont pas voulu nous rembourser donc surclassement dans une suite qui sentait tres fort le renfermé, et surprise jai vu 2 cafards, un dans la salle de bain et l'autre est venu me visiter pendant que je dormais .... suite à cela nous avons terminé notre séjour dans un autre hotel à Agadir ( quel bonheur!) il faudrait mettre un petit coup de neuf z l'hôtel opéra Plaza, il y a du potentiel!!

Trip typeVacation · Family

Rooms1.0

Service3.0

Location5.0

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olivier ruiz5 months ago on

Google

1/5

(Translated by Google) Clean room but the restaurant is not up to 4 stars, too bad …

(Translated by Google) Clean room but the restaurant is not up to 4 stars, too bad
(Original)
Chambre propre mais le restaurant n’est pas à la hauteur du 4 étoiles dommage

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Stephane Lucasa year ago on

Google

5/5

(Translated by Google) Well located. Own. Welcoming staff. Very beautiful swimming pool. Magnificent breakfast by the pool. Air-conditioned room with view on the swimming pool (to be preferred). 4 days at the top! Thank you
(Original)
Bien situé. Propre. Personnel accueillant. Piscine très belle. Petit déjeuner magnifique au bord de la piscine. Chambre climatisée avec vue sur la piscine (à privilégier). 4 jours au top ! Merci

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a aldusimani4 months ago on

Google

5/5

(Translated by Google) Nice hotel, affordable and quiet, opposite the train station …

(Translated by Google) Nice hotel, affordable and quiet, opposite the train station
(Original)
فندق جميل وسعر مناسب وهاديء مقابل محطة القطار

Rooms5.0

Service5.0

Location5.0

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Souki Sousou2 months ago on

Google

1/5

(Translated by Google) Disgusted with my stay at this hotel! Never again!
(Original) …

(Translated by Google) Disgusted with my stay at this hotel! Never again!
(Original)
Dégoûté de mon séjour dans cet hôtel! Plus jamais!

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Sam Bh4 months ago on

Google

4/5

(Translated by Google) Free underground parking clean and secure hotel
Staff a little cold …

(Translated by Google) Free underground parking clean and secure hotel
Staff a little cold
(Original)
Parking souterrain gratuit hôtel propre et sécurisé
Le Personnel un peu froid

Rooms4.0

Service3.0

Location4.0

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OUCHIA BTISSAM7 months ago on

Google

5/5

(Translated by Google) We had a really pleasant and unforgettable six-day stay.
The welcome is warm, the staff is very welcoming
The triple room was clean …

(Translated by Google) We had a really pleasant and unforgettable six-day stay.
The welcome is warm, the staff is very welcoming
The triple room was clean
The breakfast is very generous
I would like to thank all the staff and especially:
Ouadiaa: Night guard
Abdessamad: Waiter
Faiçal: Porter
Osama: Doorman
(Original)
On a passé un séjour de six jour vraiment agréable et innoubliable
L'accueil est chaleureux, le personnel est très accueillant
La chambre triple était propre
Le petit déjeuner est très copieux
Je tiens à remercier tout le personnel et surtout :
Ouadiaa : Garde nuit
Abdessamad : Serveur
Faiçal : Bagagiste
Oussama : Portier

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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El jadida Commerce8 months ago on

Google

5/5

(Translated by Google) I had a great weekend friendly staff clean rooms ... rich breakfast ... beautiful atmosphere nothing to say …

(Translated by Google) I had a great weekend friendly staff clean rooms ... rich breakfast ... beautiful atmosphere nothing to say
(Original)
J'ai passé un superbe week-end personnel sympathique les chambres propres...petit déjeuner riche...belle ambiance rien à dire

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Barbasoso Sosoa year ago on

Google

3/5

(Translated by Google) Bedroom with good bedding. The TV picks up the French channels badly, the hdmi does not work.
The bathtub, shower is not practical for washing the little ones. …

(Translated by Google) Bedroom with good bedding. The TV picks up the French channels badly, the hdmi does not work.
The bathtub, shower is not practical for washing the little ones.
Terrible Wi-Fi!!!
The swimming pool is great with deckchairs available. Parking next to the hotel. Room card deactivates on the 2nd day.
Breakfast: the dishes are not systematically renewed (teaspoon), coffee machine problem, long wait for pancakes. Unvaried and repetitive breakfast!
Is not placed next to the square (3km)
(Original)
Chambre avec bonne literie. La télé capte mal les chaîne française, le hdmi marche pas.
La baignoire, douche est Pas pratique pour laver les petits.
Wifi catastrophique !!!
La piscine est top avec des transats dispo. Parking à côté de l hôtel. Carte de la chambre désactive le 2ieme jour.
Le petit dej : la vaisselle est Pas renouveler systématiquement (petite cuillère) problème machine à café, longue attente pour les crêpes. P’tit dej non varié et répétitif !
N est pas placé à côté de la place (3km)

Trip typeVacation

Rooms3.0

Service3.0

Location1.0

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Simon Oldania year ago on

Google

2/5

(Translated by Google) The place is okay and well located.
On the other hand, just come to have 1 coffee with friends, I am limited to attack by the security guard who assures me of "swimming is 200 dirhams 200 dirhams is 200 dirhams". And the receptionist who looks at me and says nothing, neither hello nor "200 dirhams" nor who join you ...
Let's calm down, I'm just coming for a coffee 🤣. Hyper unpleasant and primary commercialism that just makes me want to flee!
(Original)
L'endroit est correct et bien situé.
En revanche, venu juste prendre 1 café avec des amis, je me fais limite agresser par le vigile qui m'assene de "nager c'est 200 dirhams 200 dirhams c'est 200 dirhams". Et la réceptionniste qui me regarde et ne dit rien, ni bonjour ni "200 dirhams" ni qui rejoignez vous...
On se calme je viens juste boire un café 🤣. Hyper désagréable et mercantilisme primaire qui me donne juste envie de fuir !

Trip typeFriends

Service1.0

Location5.0

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Y. A.3 years ago on

Google

4/5

(Translated by Google) Very good location (opposite the train station and the theatre). Very welcoming and friendly staff. The rooms are spacious, well decorated and maintained. The hotel has a nice swimming pool. Overall the hotel is clean and in good condition. However, it still needs a refresh in my opinion to give it a new, more modern touch.
(Original)
Très bon emplacement (en face à la gare de train et du théâtre). Personnel très accueillant et sympathique. Les chambres sont spacieuses, bien décorées et entretenues. L’hôtel dispose d’une belle piscine. Dans l’ensemble, l’hôtel est propre et en bon état. Toutefois, il nécessite quand même un rafraîchissement à mon sens pour lui donner une nouvelle touche plus moderne.

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Sebastien Rogues11 months ago on

Google

3/5

(Translated by Google) Hotel well placed in Gueliz, staff at the top and caring. On the other hand, no more air conditioning possible from October 1st and when the room is facing south, the heat is unbearable.
(Original)
Hôtel bien placé dans Gueliz personnel au top et aux petits soins.Par contre plus de climatisation possible à partir du 1er octobre et lorsque la chambre est exposée plein sud, la chaleur y est insupportable.

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karim souidi7 months ago on

Google

1/5

(Translated by Google) The worst hotel you can stay in Marrakech, very rude, aggressive and unprofessional staff.
I have booked and paid for two nights and had to run out after the first night. …

(Translated by Google) The worst hotel you can stay in Marrakech, very rude, aggressive and unprofessional staff.
I have booked and paid for two nights and had to run out after the first night.
(Original)
El peor hotel que puedes alojarte en Marrakech, personal muy mal educado,agresivo y nada profesional.
He reservado y pagado dos noches y he tenido que salir corriendo nada más pasar la primera noche.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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DREAMANIA World10 months ago on

Google

1/5

(Translated by Google) Everything is fine except that here because they have restaurants in the very chic and very expensive hotel they forbid the entry of food and meals delivered by any delivery person .... It's not a way of selling out of obligation is the quality and the good price that sells ... I see that it is unfair and unheard of ....
NB: ROOM 225
(Original)
Tout est bien sauf que ici parce qu'ils ont des restaurants à l'hôtel tres chic et tres cher ils interdisent l'entrée des aliments et les repas livrer par n'importe quel livreurs .... C'est pas une façon de vendre par obligation c'est la qualité et le bon prix qui fait vendre ...je vois que c'est injuste et du jamais vu ....
NB : CHAMBRE 225

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Holly McGray4 months ago on

Google

5/5

(Translated by Google) Nice hotel, great breakfast, clean. Recommended!
(Original) …

(Translated by Google) Nice hotel, great breakfast, clean. Recommended!
(Original)
Bell’hotel, ottima colazione, pulito. Consigliato!

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Ismail Baalouach8 months ago on

Google

5/5

(Translated by Google) I've been a customer of SPA - Opera Plaza Marrakech for 4 years, I'm super satisfied, the staff (especially Ms. Latifa Fallaoui) are super nice, respectful, and service-oriented.
Today I was there again, Ms. Latifa took very good care of me from the beginning.
Many thanks also to the management Mr. Karim Sayegh.
Until next time
(Original)
Ich bin Kunde der SPA - Opera Plaza Marrakech schon seit 4 Jahren, ich bin super zufrieden, das Personal (Besonders Frau Latifa Fallaoui) sind super Nett, Respektvoll, und Service orientiert.
Heute wieder war ich dort, Frau Latifa hat sich von Anfang an um mich sehr gut gekümmert.
Vielen Dank auch an die Geschäftsführung Herr Karim Sayegh.
Bis zum nächsten Mal

Trip typeBusiness

Service5.0

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Vitalii3 years ago on

9/10

(Translated by Google) Overall a good hotel, would stay again. Great location. Spacious room with a great view of the theatre. Excellent soundproofing. …

Visited in May 2019

Vitalii3 years ago on

9/10

(Translated by Google) Overall a good hotel, would stay again. Great location. Spacious room with a great view of the theatre. Excellent soundproofing. …

Visited in May 2019

Ronald Lacrosse3 years ago on

Google

2/5

(Translated by Google) Apart from the pool, it is hard to find any positives. The room was not super clean. Hair and traces of lipsticks on the sheets. Shower door not well designed. The water goes underneath and suddenly there is a puddle in the middle of the bathroom after each shower. Not to mention the double charge for paying the restaurant just because there was no paper in the device.
(Original)
Hormis la piscine, il est difficile de trouver des points positifs. La chambre était pas super clean. Poils et traces de rouges à lèvres sur les draps. Porte de douche pas bien conçu. L'eau passe en dessous et du coup on retrouve une flaque au milieu de la salle de bain après chaque douche. Sans parler du double débit pour payer le restaurant juste parce qu'il manquait du papier dans l'appareil.

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سائح عربي السائح العربيa year ago on

Google

1/5

(Translated by Google) Simple hotel and cheap price used for stone
The employees are the real profit. They work hard and sincerely, and the smile does not leave them …

(Translated by Google) Simple hotel and cheap price used for stone
The employees are the real profit. They work hard and sincerely, and the smile does not leave them
I thank all the employees without exception
Great staff with minimal capabilities
But the hotel does not support them
The mattresses and floors are of the cheapest types and very old
Towels and bed linen are bad, old and dirty
The air conditioning is bad, there is no refrigerator, and they brought one and it was broken
Breakfast if you don't come early you won't find anything to eat
(Original)
فندق بسيط واسعارة رخيصه تم استخدامه للحجر
العاملين هم المكسب الحقيقي يعملون بجهد واخلاص والابتسامه لاتفارقهم
اشكر جميع العاملين بلا استثناء
فريق عمل رائع باقل الامكانات
لكن الفندق لايدعمهم
الفرش والارضيات من ارخص الانواع وقديم جدا
المناشف ومفارش الاسرة سيئه وقديمة ومتسخه
التكييف سيء لايوجد ثلاجه واحضروا واحده وكانت متعطله
الفطور اذا لم تأتي باكرا لن تجد لك شي تأكله

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César Fuente3 months ago on

Google

5/5

(Translated by Google) Very good located and very practical. an oasis
(Original) …

(Translated by Google) Very good located and very practical. an oasis
(Original)
Muy buen situado y muy práctico. Un oasis

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Claudio Bertolotti3 years ago on

Google

5/5

(Translated by Google) High standard hotel (room at € 200 per night). Self-service breakfast, lunch and dinner. You will not be able to swallow even half of what they propose to you. In the evening, if you don't want to go out, a relaxing evening with Moroccan music by the pool. I don't know the prices of the restaurant as I went there with an all-inclusive tour operator.
(Original)
Hotel di alto livello (camera a 200 € a notte). Colazione, pranzo e cena a self service. Non riuscirete a ingurgitare nemmeno la metà di quello che vi propongono. Alla sera, se non volete uscire, serata rilassante con musica marocchina ai bordi della piscina. Non conosco i prezzi della ristorazione in quanto ci sono andato con un tour operator all inclusive.

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Jean-Marc HADDAD4 years ago on

Google

2/5

(Translated by Google) Hotel well located but cleaning is very light, the number of deckchairs corresponds to half of the occupants and from 8 am everyone puts their towel down to reserve their deckchair. If you arrive after 8:00 am it is too late you will sit on a chair all day. For lunch it is the same there is very little outdoor table while with a little effort from the management, the staff could take the tables and chairs outside in order to force us to have breakfast in a room. closed fully air conditioned where it is cold for the height of summer. The reception and pool staff are very nice.
(Original)
Hôtel bien situé mais le ménage est très léger, le nombre de transats correspond à la moitié des occupants et dès 8H tout le monde pose sa serviette pour réserver son transat. Si vous arrivez après 8H c’est trop tard vous restez assis sur une chaise toute la journée. Pour le déjeuner c’est pareil il y a très peu de table en plein air alors qu’avec un petit effort de la direction, le personnel pourrait sortir les tables et les chaises dehors afin de nous obliger à prendre son petit déjeuner dans une salle fermée climatisée à fond où il fait froid pour le plein été. Le personnel de l’accueil et de la piscine est très gentil.

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Mohammedx Chaouch et10 months ago on

Google

4/5

(Translated by Google) Very well located, the service is impeccable and their breakfast is very varied, there is something for everyone …

(Translated by Google) Very well located, the service is impeccable and their breakfast is very varied, there is something for everyone
(Original)
Très bien situé, le service est impeccable et leur petit déjeuner est très varié, il y’en a pour tous les goûts

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Adrian Croese5 years ago on

Google

2/5

(Translated by Google) Hotel is nice, rooms are good, bathroom could be better. Swimming pool is clean and cozy, just a pity that you hear the same music every day because that will eventually disturb you. We give two stars because there are staff present in the hotel who try to rip you off and then act stupid. You order 1 cocktail and then 2 are placed which you still accept and want to pay, but then an attempt is made to make you pay for 3. That they try to scam you outside in the street is still up to that, but in your own hotel where you can expect this not to happen is just outrageous.
(Original)
Hotel is mooi, kamers zijn goed, badkamer kan beter. Zwembad is schoon en gezellig alleen jammer dat je iedere dag dezelfde muziek hoort want daar word je op den duur gestoord van. Wij geven twee sterren omdat er personeel aanwezig is in het hotel die je proberen op te lichten en zich vervolgens van de domme houden. Je besteld 1 cocktail en vervolgens worden er 2 neergezet wat je dan nog accepteerd en wel wilt betalen maar vervolgens word er geprobeerd om je er voor 3 te laten betalen. Dat ze je buiten op straat proberen op te lichten is nog tot daar aan toe maar in je eigen hotel waar je mag verwachten dat dit niet gebeurd is gewoon schandalig.

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K. D.2 years ago on

Google

2/5

(Translated by Google) I didn't feel four star hotel. First room had no WiFi and the sliding door from the closet was broken. The water leaked while showering, making the floor quite wet. The service was not good. The internet hung too often in the second room. To charge a surcharge because you wanted to take your breakfast to your room, I thought it was insolent. Also that after breakfast you get the feeling that you will be kicked out. I also find it different to treat different nationalities inhumanely.
My conclusion: choose a good three star hotel or choose a five star.
(Original)
Vier Sterne hotel hatte ich nicht das Gefühl. Erste Zimmer hatte kein WLAN und die Schiebetür vom Schrank war kaputt. Beim Duschen trat das Wasser aus, sodass der Boden ziemlich nass wurde. Der Service war nicht gut. Im zweiten Zimmer hing das Internet zu oft. Einen Aufpreis zu verlangen weil man sein Frühstück mit aufs Zimmer nehmen wollte, fand ich eine Unverschämtheit. Auch dass man nach dem Frühstück das Gefühl bekommt das man rausgeschmissen wird. Auch ein unterschiedliches behandeln verschiedener Nationalitäten empfinde ich als unmenschlich.
Mein Fazit: lieber ein gutes drei Sterne hotel oder dann gleich ein fünf Sterne wählen.

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Emilie galaor4 years ago on

Google

1/5

(Translated by Google) Where to start...
Staff absolutely not qualified for a so-called "4-star" Hotel.. disappointed …

(Translated by Google) Where to start...
Staff absolutely not qualified for a so-called "4-star" Hotel.. disappointed from the beginning to the end of the stay.. From the welcome tea that we were promised on arrival, the color of which we never saw.. to the exfoliation included in the stay which once arrived at the hotel the masseuse informs us that there is no more room for the whole week except the day after our departure LOL.
I absolutely do not recommend this hotel!
(Original)
Par où commencer...
Personnels absolument pas qualifié pour un Hôtel dit « 4 étoiles ».. déçu du début à la fin du séjour..Du Thé de bienvenue qui nous avait était promis à l’arrivée dont on a jamais vu la couleur.. au gommage compris dans le séjour qui une fois arrivé à l’hôtel la masseuse nous informe qu’il n’y a plus de place sur toute la semaine sauf le lendemain de notre départ LOL.
Je conseille absolument pas cet hôtel !

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Kingboy11 months ago on

Google

5/5

(Translated by Google) Clean
Wonderful
tidy reception …

(Translated by Google) Clean
Wonderful
tidy reception
friendly staff
Reasonable prices for peace and luxury
The downside is that there is no booking site at all
(Original)
نظيف
رائع
استقبال مرتب
موظفين ودودين
الاسعار معقوله مقابل الهدوء والفخامة
عيبه لا يوجد بموقع بوكينج بتاتا

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Fernando Pereiraa month ago on

Google

5/5

(Translated by Google) Nothing to point out..all good
(Original)
Nada a apontar..tudo bom

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Anas Ouamna11 months ago on

Google

5/5

(Translated by Google) Hotel always maintained, I have been going there every year for 5 years. Staff always caring. I recommend without hesitation. …

(Translated by Google) Hotel always maintained, I have been going there every year for 5 years. Staff always caring. I recommend without hesitation.
(Original)
Hôtel toujours entretenu, je m’y rend chaque année depuis 5 ans. Personnel toujours aux soins. Je recommande sans hésiter.

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Emanuele Distefano2 years ago on

Google

4/5

(Translated by Google) I stayed in this hotel the first week of December and I have to say that I found myself very well. Good price quality.
Cleanliness, service and kindness. The only flaw is the distance from the central square. Reachable by taxi or with a nice walk that sometimes does not mind
😁😁☀️
(Original)
Ho soggiornato in questo hotel la prima settimana di dicembre e devo dire che mi sono trovato molto bene. Qualità prezzo buono.
Pulizia, servizio e gentilezza. Unica pecca è la lontananza dalla piazza centrale. Raggiungibile in taxi o con una bella camminata che ogni tanto non dispiace
😁😁☀️

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Nicola Dematteis4 years ago on

Google

4/5

(Translated by Google) Clean hotel, European style and not local, very close to the opera and the train station. The rooms are large and clean, as is the bathroom (with a bidet, strange to see it abroad). Each room has a safe and a minibar, and 2 magnetic entry keys are provided. There is a large outdoor swimming pool with aqua bar and 2 restaurants overlooking the pool. The hotel also has an outdoor solarium on a terrace on the first floor. Very nice and quiet. I recommend the rooms on the inside that give on the swimming pool, they have a nice small terrace with table. The only drawback is that, despite the double glazing, late at night you can hear a bit of the music coming from the ground floor.
(Original)
Hotel pulito, stile europeo e non locale, molto vicino all'opera ed alla stazione ferroviaria. Le stanze sono grandi e pulite, così come il bagno (con bidet, strano vederlo all'estero). Ogni stanza ha una cassaforte e un minibar, e vengono fornite 2 chiavi di ingresso magnetiche. C'è una piscina all'apero, molto grande con aqua bar e 2 ristoranti che si affacciano sulla piscina. L'hotel ha anche un solarium all'aperto, su una terrazza al primo piano. Molto bello e tranquillo. Consiglio le stanze sull'interno che danno sulla piscina, hanno un bel terrazzino con tavolino. Unico neo è che, nonostante i doppi vetri, la sera tardi si sente un pochino la musica che proviene dal piano terreno.

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J.A. Jens3 years ago on

Google

1/5

(Translated by Google) Very poor management, with complaints it is assumed that visitors have spoken to the manager and agreed to certain things. Absolute lies! Major maintenance has not been reported to guests, very dangerous situations during renovation work, where guests are constantly on the lookout for a construction worker to fall from the ropes. Without any fuse as toddler monkeys up/low! No compensation whatsoever for referral to less hotel if booked rooms are not available!
(Original)
Zeer slecht management, bij klachten wordt verondersteld dat bezoekers de manager heeft gesproken én met bepaalde zaken ingestemd hebben. Absolute leugens! Grootschalig onderhoud is niet aan gasten gemeld, zeer gevaarlijke situaties bij renovatiewerkzaamheden, waarbij gasten constant op hun hoede zijn "op De plof" dat er een bouwvakker uit de touwen valt. Zonder enige zekering als kleuter apen omhoog/laag! Geen enkele vergoeding voor verwijzing naar minder hotel bij niet beschikbaar zijn van geboekte kamers!

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C Josée4 years ago on

Google

5/5

(Translated by Google) Nice place! Good lunch with lots of choice especially their excellent chocolatine and croissant.
calm and quiet hotel! …

(Translated by Google) Nice place! Good lunch with lots of choice especially their excellent chocolatine and croissant.
calm and quiet hotel!
Swimming pool and restaurant well placed.
Very good salad on the menu.
The hotel is close to a shopping center, the train station and a few minutes (taxi) from the main square (souk) for a nice day.
Comfortable and beautiful room.
Street side therefore a bit noisy.
Super friendly staff and
respectful but not very active on the speed of service.
(Original)
Bel endroit! Bon déjeuner avec beaucoup de choix surtout leur excellente chocolatine et croissant.
hôtel calme et tranquille!
Piscine et resto bien placé.
Très bonne salade à la carte.
L'hôtel est prêt d'un centre d'achat,de la gare et a quelques minutes(taxi) de la grande place (souk) pour une belle journée.
Chambre confortable et belle.
Côté rue par conséquent un peu bruyant.
Personnel surper sympathique et
respectueux mais pas très actif sur la vitesse de service.

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Himmel Die Berger HDB8 months ago on

Google

5/5

(Translated by Google) Very friendly staff and helpful
Great location and very quiet.
Very clean and fully equipped. …

(Translated by Google) Very friendly staff and helpful
Great location and very quiet.
Very clean and fully equipped.
(Original)
Sehr freundliche Personal und Hilfsbereit
Super Lage und sehr Ruhig.
Sehr Sauber und Voll ausgestattet.

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Omar Elasa year ago on

Google

2/5

(Translated by Google) mini-bar = empty and fridge out of service
wifi = very good connection in some places (I had to change rooms to find wifi)
toiletries = soap & conditioner (=no shower gel or shampoo)
the worst is the lack of soundproofing, make sure you have no neighbors next door, above or below. Because either the music from the restaurant or the neighbors could disturb you. Finding calm there was not easy, to the point of shortening my stay prematurely.
Its main advantage is its location.
Personally, I would never set foot there again.
(Original)
mini-bar = vide et frigo hors service
wifi = très bonne connection dans certains endroits (j'ai du changer de chambre pour trouver du wifi)
articles de toilette = savon & après shampoing (=pas de gel douche ni shampoing)
le pire c'est le manque d'insonorisation, assurez vous de ne pas avoir de voisin à côté, au desssus et en dessous. Car soit la musique du resto soit les voisins pourraient vous dérranger. Y trouver du calme ne fut pas facile, au point de racourcir mon séjour prématurément.
Son principale avantage est sa localisation.
Pour ma part, je n'y mettrais plus jamais les pieds.

Trip typeVacation · Solo

Rooms2.0

Service2.0

Location5.0

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R. TEDIB3 years ago on

Google

4/5

(Translated by Google) Very nice hotel with its restaurant and bar.
Above all, a sublime swimming pool with a warm welcome and impeccable service.
With its magnificent rooms, the hotel is located not from the railway station and the CTM station.
Take a look, you won't be disappointed.
(Original)
Très bel hôtel avec son restaurant et son bar.
Surtout une sublime piscine avec un accueil chaleureux et un service impeccable.
Avec ses magnifiques chambres, l'hôtel est situé non de la gare ferroviaire et la gare CTM.
Faites y un tour, vous serez pas déçu.

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احلام الربيع5 years ago on

Google

4/5

(Translated by Google) Nice, calm and helpful staff. And the rooms are spacious. But the drawback is that the shower area is very high and is not suitable for children, the elderly, or those who suffer from knee pain. There is no water rinse. The pool is cold, there is no heating. The breakfast is very weak and not varied. The place is beautiful and there are restaurants and cafes next to it. Car parking available
(Original)
جميل وهادي وطاقم متعاون . والغرف واسعه . لكن يعيبه منطقة الشاور مرتفعه جدا وغير مناسبه للاطفال وكبار السن او من يعاني من الم في ركبه . لايوجد شطاف ماء . المسبح بارد لايوجد تدفئه الفطار ضعيف جدا وغير منوع المكان جميل ويوجد بجانبه مطاعم ومقاهي . مواقف سيارات متوفره

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shamsia B3 years ago on

Google

5/5

(Translated by Google) Very clean hotel, professional receptionists, smiling cleaning lady, a pity that there is no boulloire in the rooms to make tea or coffee. Otherwise nothing to say, it's perfect
(Original)
Hôtel très propre, agents d'accueil professionnels , femme de ménage souriante, dommage qu'il n'y ait pas de boulloire dans les chambres pour se faire du thé ou du café. Sinon rien a dire, c'est parfait

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G. (Bouletta2901)4 years ago on

Google

2/5

(Translated by Google) Hotel well located certainly but nothing more. Household done lightly. The pool is tiny compared to the number of guests, more than once we had to resolve to go to Oasiria for lack of sunbeds around the pool
(Original)
Hôtel bien situé certes mais sans plus. Ménage fait à la légère. La piscine est minuscule par rapport au nombre de clients, plus d'une fois nous avons dû nous résoudre à aller à Oasiria par manque de transat autour de la piscine

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JC C5 years ago on

Google

5/5

(Translated by Google) Perfect ! Very caring staff. Very pleasant breakfasts by the pool and very extensive. Very well located hotel, Gueliz center at 15mn on foot. Taxis everywhere. Opposite the train station.
Large room, very spacious. Adapted bathroom.
Only downside: slippery tiles when leaving the shower.
Varied hotel restaurants at reasonable price. Very well maintained and pleasant swimming pool.
Hotel to recommend.
(Original)
Parfait ! Personnel aux petits soins. Petits déjeuners très agréables au bord de la piscine et très fournis. Hôtel très bien situé, Gueliz centre à 15mn à pied. Taxis partout. En face gare ferroviaire.
Grande chambre, très spacieuse. Salle de bains adaptée.
Seul bémol : carrelage glissant en sortant de la douche.
Restaurants de l'hôtel variés et raisonnables au niveau prix. Piscine très bien entretenue et agréable.
Hôtel à recommander.

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Nawel A.4 years ago on

Google

1/5

(Translated by Google) I strongly advise against this hotel where I had several concerns. …

(Translated by Google) I strongly advise against this hotel where I had several concerns.
Negative points :
- when you enter the hotel (from outside) it smells really bad. A foul smell of tobacco smells in the hotel lobby. It smells so strong that you end up having high hearts.
- the bedding is extremely hard. We slept on a stone mattress. Suffice to say that the nights were difficult, we woke up with stiff necks and a broken back. Although I made a complaint, I just put a duvet on the mattress. In short, it was still super hard.
- the towels in the bathroom are small and very coarse (one would say doormats). It is time to change them!
- the interior condition of the hotel is deplorable. The carpets in the corridors and the doors are completely damaged. It will be time for a refreshment!
- the spa is CA-TA-STRO-FIQUE!
I asked for a 30-minute pedicure without nail polish because I already had my semi permanent. I ran into a team of poufi # sse who after 20 min said "it's over". I claim the remaining 10 minutes of care, haughty girls speak very badly, and dare to tell me "that's it, your foot is clean, it's over. If you're not happy go get a pedicure somewhere else ".
Of course I went to see the hotel Duty Manager who himself was shocked at the behavior of his team. He asked us to come back to treatment so that he can check whether the work of his beauticians is serious. I made an appointment the next day at 11am which was confirmed. I arrive at the spa on time, but the spa manager refuses me access. Because she decided that I had to come back for 3pm! Anyway once again I come back to the owner of the hotel who promises to fix it up ... I haven't had anything to fix.
- the mini bar in the room is chargeable. The small bottle of water costs 30dh (3 €) !!!
At the end of my stay (7 days) I had to pay 800 (€ 80) for drinking 5 or 6 bottles of water and 3 cans of cola. On 80 € it seems enormous. I still don't know where the rest went.
- the pool is frankly small. The relaxation area (less than 1m60) is really small. The rest of the pool is 2m25 deep. So it's useless. We go on vacation to have fun in the pool, not to swim laps.
- the parking lot is really tight. A thousand maneuvers to park, it is still monitored 24 hours a day.
The positive points :
+ the breakfast is varied with Msemen and sfenj made to order. Unfortunately orange juice is not squeezed juice ... strange for Morocco, the land of orange.
+ the staff both at the entrance and in the parking lot, those at breakfast, where those who take care of the swimming pool are very respectful, attentive and smiling.
(Original)
Je déconseille fortement cet hôtel dans lequel j’ai eu plusieurs soucis.
Points négatifs :
- quand on arrive dans l’hôtel (depuis l’extérieur) sa sent vraiment mauvaise. Une sale odeur de tabac enfume le hall de l’hôtel. Sa sent tellement fort qu’on finit par avoir des hauts de cœur.
- la literie est extrêmement dure. On dormait sur un matelas en pierre. Autant vous dire que les nuits étaient difficiles, on se réveillait avec des torticolis et le dos cassé. Bien que j’ai fais une réclamation on m’a juste rajouter une couette sur le matelas. Bref c’était quand même hyper dur.
- les serviettes de la salle de bain sont petites et très rêches (on dirai des paillassons). Il serait temps de les changer !
- l’état intérieur de l’hôtel est déplorable. Les moquettes des couloirs, les portes sont complètements détériorées. Il serai temps de faire une rafraîchissement !
- le spa est CA-TA-STRO-FIQUE !
J’ai demander une pédicure de 30 min sans pose vernis car j’avais déjà mon semi permanent. Je suis tomber sur une équipe de poufi#sse qui au bout de 20 min me dit « c’est fini ». Je réclame les 10 min de soins restants, les filles hautaines, parlent très mal, et osent me dire « ça y est ton pied est propre c’est fini. Si tu n’est pas contente va faire une pédicure ailleurs ».
Bien évidemment j’ai été voir le Duty Manager de l’hôtel qui lui même était choquée du comportement de son équipe. Il nous a demander de revenir en soins pour qu’il contrôle si le travail de ses esthéticiennes est sérieux. J’ai pris rdv le lendemain à 11h qui a été confirmé. J’arrive au spa à l’heure mais la responsable du spa me refuse l’accès. Car elle a décidée que je devais revenir pour 15h ! Bref encore une fois je reviens vers le patron de l’hôtel qui promet de nous arranger ... je n’ai rien eu d’arrangeant.
- le mini bar de la chambre est payant. La petite bouteille d’eau coûte 30dh (3€) !!!
A la fin de mon séjour (de 7 jours) j’ai dû payer 800 (80€) pour avoir bu 5 ou 6 bouteilles d’eau et 3 canettes de coca. Sur 80€ sa paraît énorme. Je ne sais toujours pas où est passé le reste.
- la piscine est franchement petite. L’espace de détente (inférieur a 1m60) est vraiment petit. Le reste de la piscine est profond 2m25. Donc sa sert a rien. On va en vacances pour s’amuser dans la piscine pas pour faire des longueurs.
- le parking est franchement étroit. Mille manœuvre pour se garer, il est tout de même surveiller 24/24h.
Les points positifs :
+ le petit déjeuner est variée avec des Msemen et des sfenj fait à la demande. Malheureusement le jus d’orange n’est pas du jus pressé ... bizarre pour le Maroc pays de l’orange.
+ le personnel tant à l’entrée, que au parking, ceux du petit déjeuner, où ceux qui s’occupe de la piscine sont très respectueux, à l’écoute et souriant.

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MUGIWARA NOa month ago on

Google

5/5

(Translated by Google) Room seen swimming pool at the top
Reception at the top …

(Translated by Google) Room seen swimming pool at the top
Reception at the top
(Original)
Chambre vu piscine au top
Réception au top

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Kévin4 years ago on

Google

1/5

(Translated by Google) Very nice hotel, clean BUT rude and unhelpful staff, more like 2 star hotel staff and again. Planned services offered in the stay such as the spa, except that once there more space available for the duration of my stay (5 days). Some rude waitresses and receptionists who penalize the good work of other staff. Avoiding half-board is a scam, frozen desserts, the dishes always the same every other evening, water for a fee, but good breakfast.
From 11 p.m. loud music noise until 6 a.m. and that every day of the week, namely that the hotel is shared / glued with another hotel, hence surely a nightclub.
Only one person at the reception therefore overflows as soon as there is an arrival, long minutes of waiting after a long trip, while the doorman is not as useful as helping the receptionist.
So hotel to be avoided, it is better to take a riad and pay twice as much with surely a more helpful and welcoming staff.
(Original)
Très bel hôtel,propre MAIS un personnel désagréable et pas serviable, plutôt un personnel d'un hôtel 2 étoiles et encore. Des services prévus offerts dans le séjour comme le spa, sauf qu'une fois sur place plus de place disponible pour la durée de mon séjour (5jours). Quelques serveuses et réceptionnistes désagréable qui pénalisent le bon travail des autres personnels. Éviter de prendre la demi-pension c'est une arnaque, des desserts surgelés, les plats toujours les même un soir sur deux, eau payante,mais bon petit déj.
Dès 23h gros bruit de musique jusqu'à 6h du matin et ça tous les jours de la semaine,a savoir que l'hôtel est partagé/collé avec un autre hôtel, d'où sûrement une boîte de nuit.
Une seule personne a la réception donc deborder dès qu'il y une arrivée, de longues minutes d'attente après un long voyage,alors que le portier ne sert a rien autant aider le réceptionniste.
Donc hôtel a éviter, il est préférable de se prendre un riad et payer 2 fois moins cher avec sûrement un personnel plus serviable et accueillant.

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Y.D4 years ago on

Google

5/5

(Translated by Google) Great hotel, rooms are spacious and clean. The breakfast is varied, you have the choice from salty to sweet. The staff is caring. I suggest it to you! TOP …

(Translated by Google) Great hotel, rooms are spacious and clean. The breakfast is varied, you have the choice from salty to sweet. The staff is caring. I suggest it to you! TOP
(Original)
Super hotel, les chambres sont spacieuses et propre. Le petit déjeuner est variés, vous avez le choix du salé au sucré. Le personnel est au petit soin. Je vous le conseil! TOP

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David DRAGOa year ago on

Google

4/5

(Translated by Google) Friendly hotel. Large room. Good location.
But aging hotel .... …

(Translated by Google) Friendly hotel. Large room. Good location.
But aging hotel ....
(Original)
Hotel sympathique. Chambre grande. Bon emplacement.
Mais hôtel vieillissant....

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بندر عبدالله3 months ago on

Google

5/5

(Translated by Google) The accommodation is good and the staff is nice
(Original)
السكن جيد والموظفين لطيفين

Mouss Moussa year ago on

Google

1/5

(Translated by Google) Hotel zero welcome zero by the lady at the reception zero breakfast pointed zero room dras dirty door of the shower which closes pa has to flee !!!!! …

(Translated by Google) Hotel zero welcome zero by the lady at the reception zero breakfast pointed zero room dras dirty door of the shower which closes pa has to flee !!!!!
(Original)
Hotel nul accueil zero par la dame a l'accueil petit déjeuner zero pointé chambre nul dras sale porte de la douche qui ce ferme pa a fuir!!!!!

Rooms1.0

Service1.0

Location4.0

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NADJ Sid2 years ago on

Google

5/5

(Translated by Google) We are still there and frankly nothing to say very good hotel yet I am difficult and my husband too but really we recommend it clean ..
Spacious room …

(Translated by Google) We are still there and frankly nothing to say very good hotel yet I am difficult and my husband too but really we recommend it clean ..
Spacious room
Very nice pool...
Very good breakfast buffet
Very nice staff.
We will come back these sure inchallah..
(Original)
Nous y sommes encore et franchement rien à dire très bonne hotel pourtant je suis difficile et mon mari aussi mais vraiment on le recommande propre..
Chambre spacieuse
Piscine très jolie..
Petit dej buffet très bon
Personnel très gentilles.
Nous réviendrons ces sures inchallah..

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maria victoria picciuto4 years ago on

Google

1/5

(Translated by Google) Terrible attention from the reception staff and their restaurant Bella Italia who smoked inside. They do not deliver towels and toiletries according to the needs. Badly located because it is far from the market of the square. And the worst: They are wrong with the tourist and NEVER ASK FOR APOLOGIES. I would never recommend.
(Original)
Pésima atención del personal de recepción y de su restaurante Bella Italia que fumaba dentro.No entregan toallas y elementos de aseo de acuerdo a las necesidades. Mal localizado porque queda lejos del mercado de la plaza . Y lo peor: Se equivocan con el turista y JAMAS PIDEN DISCULPAS. Nunca recomendaria.

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Vera Dame4 years ago on

Google

5/5

(Translated by Google) 4 excellent days! The hotel is excellent, wonderful, spacious, beautiful, well located! The reception staff are not friendly. Breakfast very good. Wonderful leisure and seating areas. Piano bar with great music and pleasant atmosphere.
(Original)
4 dias excelentes! O hotel é excelente, maravilhoso, espaçoso, lindo, bem localizado! O pessoal que atende na recepção não é simpático. Café da manhã muito bom. Áreas de lazer e estar maravilhosas. Piano bar com ótimas músicas e ambiente agradável.

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Farid Modena3 years ago on

Google

1/5

(Translated by Google) I strongly advise against this hotel!
Scammers and thieves at the same time!
I forgot my designer towel in my room on the bathroom door at the end of my …

(Translated by Google) I strongly advise against this hotel!
Scammers and thieves at the same time!
I forgot my designer towel in my room on the bathroom door at the end of my stay.
I realized it the same evening.
So I called the hotel explaining the problem to them and they asked me to call back the next morning. I did, the answer, unsurprisingly, was that they couldn't find it!!!
(Original)
Je déconseille fortement cet hôtel !
Arnaqueurs et voleurs en même temps!
J’ai oublié ma serviette de marque dans ma chambre sur la porte de la salle de bain à la fin de mon séjour.
Je m’en suis rendu compte le soir même.
J’ai donc appelé l’hôtel leur expliquant le problème et ils m ont demandé de rappeler le lendemain matin. C est ce que j ai fait, la réponse , sans surprise, a été qu ils ne l ont pas trouvée!!!

Trip typeVacation

Rooms3.0

Service1.0

Location1.0

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ANOUAR TAOUBASa year ago on

Google

1/5

(Translated by Google) The hotel staff woke me up at 6:30 am to move my car which was supposedly parked in the place of the hotel manager's wife without forgetting that it was indeed an employee who told me to park in this place
(Original)
Le personnel de l’hôtel m’a réveillé à 6h30 du matin pour déplacer ma voiture qui était soi-disant stationné sur la place de la femme du directeur de l’hôtel sans omettre que c’est bien un employé qui m’a dit de me stationner sur cette place

Trip typeBusiness

Rooms1.0

Service1.0

Location1.0

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kmel cmoia year ago on

Google

3/5

(Translated by Google) No reception, breakfast is poor in choice, nonchalant staff (the gentleman with omelettes). As usual the customer is not king, we have the impression of disturbing them …

(Translated by Google) No reception, breakfast is poor in choice, nonchalant staff (the gentleman with omelettes). As usual the customer is not king, we have the impression of disturbing them
(Original)
Aucun accueil, le petit-déjeuner est pauvre en choix , personnel nonchalant( le monsieur aux omelettes) . Comme d’habitude le client n’est pas roi on a limite l’impression de les déranger

Trip typeVacation

Rooms3.0

Service2.0

Location4.0

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Younes Daoudi4 years ago on

Google

4/5

(Translated by Google) I liked: Central location of the hotel, located opposite the train station. Parking in the basement with free places during the weekend of the Grand Prix of Marrakech when the hotel and the city were full. A very good value for money, overall.
I loved: Excellent breakfast with chfenj (Moroccan donuts) prepared on site.
I liked less: a certain clientele of the Middle East not very discreet and the reasons for stay unconvincing. The carpet in the hallways (allergic speech).
(Original)
J'ai apprécié : Emplacement central de l'hôtel, situé en face la gare. Parking en sous sol avec des places libres pendant le weekend du grand prix automobile de Marrakech alors que l'hôtel et la ville étaient pleins. Un très bon rapport qualité/prix, dans l'ensemble.
J'ai adoré : Excellent petit déjeuner avec chfenj (beignets marocains) préparés sur place.
J'ai moins aimé : une certaine clientèle du moyen orient pas très discrète et aux raisons de séjour peu avouables. La moquette dans les couloirs (parole d'allergique).

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Fiorella Fabriani6 years ago on

Google

5/5

(Translated by Google) I stayed in this hotel for a week. . Beautiful rooms .. clean..Good breakfast .. very kind staff..It's a new hotel .. close to the beautiful station..and 15 minutes from the famous piazza..that to say I did not find a flaw is it will be for sure l " hotel of my next holidays. FIORELLA from Grosseto.
(Original)
Ho soggiornato in questo hotel x una settimana. .camere belle ..pulite..colazione Buona ..personale molto gentile..È un hotel nuovo ..vicino alla bellissima stazione..e a 15 minuti dalla famosa piazza..che dire non ho trovato un difetto è sarà di sicuro l"hotel delle mie prossime vacanze. .FIORELLA da Grosseto.

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Fleur F4 years ago on

Google

1/5

(Translated by Google) Flee this hotel running !! CANCEL THE RESAS WITHOUT PREVENTING! FUY, because the people managing it are real unscrupulous criminals and thieves! Having booked a room a month in advance for my 21 month old baby, my husband and I canceled the reservation without informing us. Result we learned when we arrived at the hotel and we ended up at the street my baby and at one o'clock in the morning! And this after a trip of several hours by plane. I do not have words to express my fury !! By ignoring their responsibility with boundless contempt they slapped us several lies to cover up their misdeeds by claiming he was not responsible for the cancellation, and the most notable of the lies being that Booking had canceled the stay (and that it was not them ... ..). Except that I made hundreds of bookings with Booking and that it never happens and that unfortunately if it had to happen Booking, in company integrity, informs these customers with notifications. Although Booking confirmed later that he had never proceeded with such a cancellation and that if he had seen it they would have informed us (normal I want to say!). Obviously these mobsters had to 'resell' our places at a more attractive price as it was the week of May 8 and all the correct hotels in Marrakech were overbooked. Also other guests found themselves on the street the same night because they had undergone the same treatment by these thugs in this hotel.
They cleanly ruined our stay Marrakech, because obviously at the time in question it was really impossible to find a hotel with the same standard in the sector in question and we had to fall back on lower-end hotels, far from our usual standards because the other available hotels of equal quality or superior have a few thousand euros the stays! So how do I say, I hope that this hotel will close one day for all these things they inflict on travelers.
(Original)
FUYEZ FUYEZ cet hôtel en courant !! ANNULE LES RESAS SANS PREVENIR! FUYEZ, car les personnes le gérant sont de véritables criminels sans scrupules et des voleurs !! Ayant réservé une chambre un mois à l'avance pour mon bébé de 21 mois, mon mari et moi ils ont annulé la réservation sans nous en informer. Résultat nous l'avons appris en arrivant a l'hôtel et nous nous sommes retrouvés A LA RUE MON BEBE ET MOI a une heure du matin!!!! Et ce après un voyage de plusieurs heures en avion. Je n'ai pas de mots pour exprimer ma fureur!! En ignorant leur responsabilite avec un mepris sans borne ils nous ont débité plusieurs mensonges pour couvrir leurs méfaits en prétendant qu'il n'était pas responsables de l'annulation, et le plus notable des mensonges ayant été que Booking avait annulé le séjour (et que ce n'était pas eux…..). Sauf que j'ai procédé des centaines de réservations avec Booking et que cela n'arrive jamais et que par malheur si cela devait arriver Booking, en compagnie intègre, informe ces clients avec des notifications. Bien sur Booking a confirmé plus tard qu'il n'avait jamais procédé a une telle annulation et que si il l'avait vait ils nous aurait informé (normal j'ai envie de dire !). Évidemment ces truands ont dû 'revendre' nos places a un prix plus alléchant vu que c'était la semaine du 8 mai et que tous les hôtels corrects de Marrakech étaient surbookés. Aussi d'autres clients se sont retrouvés à la rue la même nuit car ils avaient subi le même traitement par ces malfrats dans cet hotel.
Il nous ont proprement RUINE notre séjour Marrakech, car evidemment a la periode en question il a ete proprement impossible de retrouvez un hotel avec le meme standard dans le secteur en question et nous avons du nous rabattre sur des hotels plus bas de gamme, loin de nos standards habituels car les autres hotels disponibles de qualite egale ou superieurs etaients a plusieurs milliers d'euros le sejours! Donc comment dire, j'espere que cet hotel fermera un jour pour tous ces mefaits qu'ils font subir aux voyageurs.

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3amr Alshehria year ago on

Google

5/5

(Translated by Google) Excellent experience
The price is excellent
The location is excellent, adjacent to the train station and close to Al Manara …

(Translated by Google) Excellent experience
The price is excellent
The location is excellent, adjacent to the train station and close to Al Manara Mall on a main and lively street
Check in and out was in record time
(Original)
تجربة ممتازة
السعر ممتاز
الموقع ممتاز و ملاصق لمحطة القطار و قريب من مول المنارة في شارع رئيسي و حيوي
تسجيل الدخول و الخروج كان في وقت قياسي

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Noël Ajaccio2 years ago on

Google

5/5

(Translated by Google) Unfortunately this hotel is often full. Crazy charm, well-trained staff, a neat establishment, a classy and welcoming lounge. On the garden and pool side, serenity in its purest form. Unparalleled breakfasts. Located in a tourist spot, a stone's throw from Marrakech train station, opposite the Royal Opera, on beautiful avenues leading to the Menara Mall or the city center. Many walking tours can be done from the hotel. A multitude of trendy restaurants or night clubs in an immediate environment.
The room and breakfast around 100 € per night.
JLA
(Original)
Malheureusement cet hôtel est souvent complet. Un charme fou, un personnel bien formé, un établissement soigné, un lounge classe et accueillant. Côté jardin et piscine, la sérénité à l'état pur. Des petits déjeuners sans pareil. Situé dans un lieu touristique , à deux pas de la gare de Marrakech, face à l'Opéra Royal, sur de belles avenues menant à la Menara Mall ou au centre ville. On peut faire de nombreuses visites à pied en partant de l'établissement. Une multitude de restaurants branchés ou night club dans un environnement immédiat.
La chambre et le petit déjeuner aux environs de 100 € par nuit.
JLA

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yohan guazzi9 months ago on

Google

4/5

(Translated by Google) Spacious rooms, comfortable bedding, appreciable subtleties. …

(Translated by Google) Spacious rooms, comfortable bedding, appreciable subtleties.
Excellent location
(Original)
Chambres spacieuses, literie confortable, subtilités appréciables.
Localisation excellente

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Bruno De Pessemier4 years ago on

Google

4/5

(Translated by Google) Always a superb hotel, well located close to the train station. Friendly staff. Clean and spacious rooms (double rooms). Breakfast varied and at will. …

(Translated by Google) Always a superb hotel, well located close to the train station. Friendly staff. Clean and spacious rooms (double rooms). Breakfast varied and at will.
(Original)
Toujours un superbe hôtel, bien situé à deux pas de la gare. Personnels chaleureux. Chambres propres et spacieuses (ch. doubles). Petit déjeuner varié et à volonté.

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Edith Blanco3 years ago on

Google

1/5

(Translated by Google) A hotel that does not have more than 2 stars. Very poor and nothing clean. Bad attention, there is a terrible smell of food in the rooms and they are not cleaned from one day to the next. Many fill with water with the shower. That is not a 4 star hotel.
(Original)
Un hotel que no tiene màs de 2 estrellas. Muy desmejorado y nada limpio. Mala atenciòn, hay un terrible olor a comida en las habitaciones y no las limpian de un dìa para otro. Muchas se llenan de agua con la ducha. Eso no es un hotel de 4 estrellas.

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Cc Bo4 years ago on

Google

3/5

(Translated by Google) A pleasant stay.
Friendly welcome.
Clean room. …

(Translated by Google) A pleasant stay.
Friendly welcome.
Clean room.
The only problem, the noise of the setting up very early of the breakfast, around the swimming pool. Pity !
(Original)
Un séjour agréable..
Accueil sympathique.
Chambre propre.
Le seul problème, le bruit de la mise en place très tot du petit déjeuné , autour de la piscine. Dommage !

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seixo valerie4 years ago on

Google

1/5

(Translated by Google) Beware of scams site private sale! You will be sent to the hotel restaurant that touches the Plaza Hotel .. not at all the same standard. And the difference of breakfast is blatant. 4 different rooms and no one to manage. The rooms on the street side are very noisy. Only one person was effective and deserves a recommendation. It is mr alpha who took it in hand.
(Original)
Attention aux arnaques du site vente privée !!! Vous serez envoyé vers l hôtel restaurant qui touche l hôtel Plaza.. pas du tout le même standing. Et la différence de petit déjeuner est flagrante. 4 chambres differees et personne pour gérer. Les chambres côté rue sont très bruyante. Une seule personne à eté efficace et mérite une recommandation c est mr alpha lui a pris les choses en main.

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Nadia Abichou2 years ago on

Google

1/5

(Translated by Google) Thief !!!!!! My Vuitton bag was stolen from me 4 years ago in my hotel room !! I was not even the only other customer we had stolen from her, her phone and her tablet! Unheard of !!
(Original)
Voleur !!!!!! On m’a volé mon sac Vuitton y’a 4 ans dans ma chambre d’hôtel !! Je n’étais même pas la seule une autre cliente on lui avait volé sont téléphone et sa tablette ! Du jamais vue !!

Trip typeVacation · Friends

Rooms1.0

Service1.0

Location1.0

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Ilias Boukechaba year ago on

Google

5/5

(Translated by Google) Very nice hotel, with a pool, fitness room and delicious restaurants. The breakfast buffet is great too. …

(Translated by Google) Very nice hotel, with a pool, fitness room and delicious restaurants. The breakfast buffet is great too.
(Original)
Sehr schönes Hotel, mit Pool Fitnessraum und leckeren Restaurants. Das Frühstück mit Buffet ist auch mega.

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YAAKOUB ATOUI5 years ago on

Google

3/5

(Translated by Google) The hotel has a great and fresh ... staff working in a professional and helpful smile not leave their faces after 5 days stay in this hotel discovered that the Internet is volatile, especially the fifth floor in the far right ... ... There is no good contact the room every time the lobby .. ... The swimming pool is wonderful and the sports hall is not available on many of the equipment .... just running and bike ... on the whole a nice and very clean hotel .. and close to the art gallery .... Taxi 15 dirhams at the most appreciated .... And opposite the train station ... thanks
(Original)
فندق رائع وجديد... الطاقم العامل فيه محترف ومتساعد الابتسامة لا تفارق وجوههم بعد الاقامة 5 ايام في هذا الفندق اكتشفت ان الإنترنت فيه متذبذبة خاصة فالطابق الخامس في اقصى اليمين...... اذ لايوجد اتصال جيد فالغرفة في كل مرة للوبي..... المسبح رائع وقاعة الرياضة لا تتوفر على الكتير من المعدات.... فقط الجري والدراجة... على العموم فندق جميل ونظيف جدا.. وقريب من ساحة الفن.... طاكسي ب 15 درهم على اكتر تقدير.... ومقابل محطة القطار... شكرا

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Alexandre Moretto4 years ago on

Google

4/5

(Translated by Google) Hotel with good structure. What is lacking is a better tourist support service.
They do not know how to recommend restaurants, safe taxis or tours. …

(Translated by Google) Hotel with good structure. What is lacking is a better tourist support service.
They do not know how to recommend restaurants, safe taxis or tours.
In addition, few employees speak more than French and Arabic. Spanish only minimal and Portuguese not to think.
(Original)
Hotel com boa estrutura. O que falta é um melhor serviço de apoio ao turista.
Não sabem indicar restaurantes, táxis seguros ou passeios.
Além disso, poucos funcionários falam além do francês e árabe. Espanhol só o mínimo e português nem pensar.

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Abdellah Garmali4 years ago on

Google

5/5

(Translated by Google) Located opposite Marrakech Train Station and the city's Royal Theatre, this elegant hotel offers an outdoor swimming pool, 3 restaurants, a nightclub and free Wi-Fi throughout the property. With free parking, it is 3 km from Jamaâ El Fna Square and the medina.
The modern, air-conditioned rooms at the Opera Plaza Hotel Marrakech have a flat-screen TV. Each has a seating area and a private bathroom with a hairdryer and free toiletries upon arrival.
The hotel restaurants serve international, Moroccan and Italian cuisine in an elegant setting. There is a café with a terrace, as well as a poolside bar offering snacks and drinks.
Guests can head to the fitness center, which offers pool views, or enjoy a relaxing massage or hammam treatment at the spa. For your relaxation, the establishment also has a bowling alley. The airport bus and a tourist bus stop in front of the hotel.
Couples particularly appreciate the location of this property. They give it a score of 8.4 for a stay for two.
(Original)
Situé en face de la gare de Marrakech et du théâtre royal de la ville, cet élégant hôtel propose une piscine extérieure, 3 restaurants, une discothèque et une connexion Wi-Fi gratuite dans tout l'établissement. Doté d'un parking gratuit, il se trouve à 3 km de la place Jamaâ El Fna et de la médina.
Les chambres modernes et climatisées de l'Opera Plaza Hotel Marrakech disposent d'une télévision à écran plat. Chacune comprend un coin salon et une salle de bains privative pourvue d'un sèche-cheveux et d'articles de toilette fournis gratuitement à l'arrivée.
Les restaurants de l'hôtel servent une cuisine internationale, marocaine et italienne dans un cadre élégant. Vous trouverez un café avec terrasse, mais aussi un bar au bord de la piscine proposant des collations et des boissons.
Vous pourrez vous rendre au centre de remise en forme, qui offre une vue sur la piscine, ou profiter d'un massage relaxant ou d'un soin de hammam au spa. Pour votre détente, l'établissement dispose également d'un bowling. Le bus menant à l'aéroport ainsi qu'un bus touristique s'arrêtent en face de l'hôtel.
Les couples apprécient particulièrement l'emplacement de cet établissement. Ils lui donnent la note de 8,4 pour un séjour à deux.

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Mireille Melin4 years ago on

Google

2/5

(Translated by Google) We stayed for 4 nights, very friendly staff especially al home and Rachid at the pool by cons no gel or shampoo in the rooms always obliged to ask, my wife has been waxing for wax too hot, very badly shaved, because it is not at all beauticians but just the staff that we learned to put wax strips and shoot, no visual control if there are hairs and yet very expensive for Morocco, it had been several years since I came and the budget cuts are huge, but prices have not diminished
(Original)
Nous y avons passé 4 nuits, personnels très sympa surtout a l accueil et Rachid a la piscine par contre pas de gel ni shampoing dans les chambres toujours obligé de le demander, mon épouse a été pour une épilation la cire trop bouillante, très mal épilée ,car ce n est pas du tout des esthéticiennes mais juste du personnel a qui on a appris à mettre des bandes de cire et tirer, aucun contrôle visuel s il reste des poils et pourtant très cher pour le Maroc, cela faisait plusieurs années que je venais et les restrictions budgétaires sont énormes, mais les prix n ont pas diminués

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Saad Tadili3 years ago on

Google

5/5

(Translated by Google) Very good 4 stars. Friendly and friendly staff. The rooms are spacious and large. For me a very good value for money on Marrakech. …

(Translated by Google) Very good 4 stars. Friendly and friendly staff. The rooms are spacious and large. For me a very good value for money on Marrakech.
(Original)
Très bon 4 étoiles. Personnel accueillant et sympathique. Les chambres sont spacieuses et grandes. Pour moi un très bon rapport qualité-prix sur Marrakech.

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Guillaume Deguerry3 years ago on

Google

3/5

(Translated by Google) The rooms are very decent, the staff is caring little, but there is a club disco not far away and it is very difficult to sleep before 5am :( …

(Translated by Google) The rooms are very decent, the staff is caring little, but there is a club disco not far away and it is very difficult to sleep before 5am :(
(Original)
Les chambres sont très correctes, le personnel est au petit soin, mais il y a un club discothèque pas très loin et il est très difficile de dormir avant 5h du matin :(

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TITOLET DOMINIQUE4 years ago on

Google

4/5

(Translated by Google) Good home. Nice staff and very professional. Room very quiet because double window. Excellent value for money and buffet breakfast that deserves rather the name of brunch. Very good service. Few false notes.
(Original)
Bon acceuil. Personnel agréable et très professionnel. Chambre tres calme car double fenêtre. Excellent rapport qualite prix et buffet déjeuner pantagruelique qui merite plutôt le nom de brunch. Très bon service. Peu fe fausses notes .

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Sergio Storino8 months ago on

Google

4/5

(Translated by Google) Very welcoming, excellent attention from the staff... Very quiet and quality service... …

(Translated by Google) Very welcoming, excellent attention from the staff... Very quiet and quality service...
(Original)
Muy acogedor, excelente atención del personal... Muy tranquilo y calidad en el servicio ...

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Gadisha Kadi3 years ago on

Google

5/5

(Translated by Google) It's a great hotel. Hes is clean, the breakfast is rich, the staff nice and friendly and the pool is lovely! …

(Translated by Google) It's a great hotel. Hes is clean, the breakfast is rich, the staff nice and friendly and the pool is lovely!
(Original)
Het is een super hotel. Hes is schoon, het ontbijt is uitgebreid, het personeel aardig en vriendelijk en het zwembad is heerlijk!

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Majda MAALALa year ago on

Google

4/5

(Translated by Google) Well located clean and pleasant hotel the staff is nice.
(Original) …

(Translated by Google) Well located clean and pleasant hotel the staff is nice.
(Original)
Hôtel bien situé propre et agréable le personnel est gentil.

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阮翔天5 years ago on

Google

5/5

(Translated by Google) Breakfast and dinner were great, the pool looked very clean, but unfortunately, without a swimsuit, the room on the side of the road would be very noisy if the window was closed. It would be nice to close the window. The room was quite big, and the distance from the train station was terrible. After crossing the road is the train station, very suitable for people who come to Marrakech.
(Original)
早餐和晚餐非常棒，泳池看起来很干净，可惜没带泳衣，靠路边的房间如果不关窗会很吵，关窗了就很好了，房间挺大的，离火车站近的可怕，过了马路就是火车站，非常适合来马拉喀什中转的人。

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kamal cfouine3 months ago on

Google

5/5

(Translated by Google) A beautiful place and good services 👌👌
(Original) …

(Translated by Google) A beautiful place and good services 👌👌
(Original)
Un endroit magnifique et bonne services 👌👌

Rooms5.0

Service5.0

Location5.0

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nadia FARES11 months ago on

Google

5/5

(Translated by Google) Very pleasant hotel well located near the train station
(Original) …

(Translated by Google) Very pleasant hotel well located near the train station
(Original)
Hôtel très agréable bien situé proche de la gare

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Danielle3 years ago on

8/10

(Translated by Google) Big room and big bed
Nice swimming pool
Swimming pool rules about swimwear image displayed …

Visited in October 2019

Polo Monoa year ago on

Google

1/5

(Translated by Google) Personelle steals objects from the rooms. Bad wifi. Poor quality breakfast with no choice. …

(Translated by Google) Personelle steals objects from the rooms. Bad wifi. Poor quality breakfast with no choice.
(Original)
Personelle vole des objects dans les chambres. Mauvais wifi. Petit dejeuner de mauvaise qualité sans choix.

Trip typeSolo

Rooms1.0

Service1.0

Location1.0

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airod sama year ago on

Google

4/5

(Translated by Google) The cuisine is excellent, all the services are perfect except the communication between the room and the reception. …

(Translated by Google) The cuisine is excellent, all the services are perfect except the communication between the room and the reception.
(Original)
La cuisine est excellente , tous les services sont parfaits sauf la communication entre la chambre et la réception.

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J J3 years ago on

Google

3/5

(Translated by Google) very nice hotel except that we must never exceed 4 people in the elevator because we are still blocking our arrival for 45 minutes at least mdr😂 he was nice the manager gave us 2 small bottle while we were 7, 3 adults and 4 children what a beautiful commercial gesture 😰😰😰😰 no comment
(Original)
tres belle hotel mise a part qu il ne faut jamais dépasser 4 personne dans l ascenseur car nous somme rester bloquer des notre arrive pendant 45 mn au moins mdr😂 il ont était gentil le responsable nous a offert 2 petite bouteille alors que nous étions 7, 3 adultes et 4 enfants quelle beau geste commercial 😰😰😰😰 no comment

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plantaviridis plantaviridis9 months ago on

Google

5/5

(Translated by Google) Very interesting value for money.
Very clean and very good service …

(Translated by Google) Very interesting value for money.
Very clean and very good service
(Original)
Rapport qualité prix très intéressant.
Très propre et très bon service

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Sabrina Coco4 years ago on

Google

2/5

(Translated by Google) This is the second time we have come to this hotel, the first time in 2016, everything was really perfect, however this time we were disappointed with the cleanliness of the rooms, there was a let go (hairs in the bed, bathroom not terrible the tuioterie needs to be changed toilet that smells of sewage) it's a real shame because the staff is top the reception nothing to complain about but there was no wifi connection at the level of the rooms only on the ground floor, fortunately we only took one night, we don't think we'll go back there next time :(
(Original)
C’est la deuxième que nous venons dans cet hôtel la première fois en 2016 tout était vraiment parfait , en revanche cette fois nous avons était déçu sur la propreté des chambres il y a du laisser aller ( poils dans le lit , salle de bain pas terrible la tuioterie est à changer toilette qui sent les égouts) c’est vraiment dommage car le personnel est top l’accueil rien à redire mais il n’y avait aucune connexion wifi au niveau des chambres seulement en rez de chaussée, heureusement que nous avons pris qu’une seul nuit, nous ne pensons plus y retourner une prochaine fois :(

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Danielle3 years ago on

8/10

(Translated by Google) Big room and big bed
Nice swimming pool
Swimming pool rules about swimwear image displayed …

Visited in October 2019

MAURIZIO CANZONERI3 years ago on

Google

4/5

(Translated by Google) a good hotel with a good quality / price ratio in an excellent location for those arriving by train (2 minutes walk from the station), with 10/15 minutes by taxi you can easily reach the old town
(Original)
un buon hotel con un buon rapporto qualità / prezzo in ottima posizione per chi arriva in treno (2 minuti a piedi dalla stazione), con 10/15 minuti di taxi si arriva comodamente alla città vecchia

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Hamid Talaaa year ago on

Google

5/5

(Translated by Google) Price quality is top! Concierge Hicham is helpful and very nice . We will definitely go back …

(Translated by Google) Price quality is top! Concierge Hicham is helpful and very nice . We will definitely go back
(Original)
Prijs kwaliteit is top ! conciërge Hicham is hulpzaam en heel aardig . We gaan zeker terug

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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silvia jimenez4 years ago on

Google

5/5

(Translated by Google) Perfect hotel and very good service. The very large and comfortable room. To repeat if I return. …

(Translated by Google) Perfect hotel and very good service. The very large and comfortable room. To repeat if I return.
(Original)
Perfecto el hotel y el servicio muy bueno. La habitación muy grande y cómoda. Para repetir si vuelvo.

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saaf younessa year ago on

Google

5/5

(Translated by Google) Very good welcome is good helpful person very clean hotel people are kind …

(Translated by Google) Very good welcome is good helpful person very clean hotel people are kind
(Original)
Tres bon accueil est bonne personne serviable hotel tres propre les gens son gentille

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alfredo diversi4 years ago on

Google

3/5

(Translated by Google) No air conditioning but with the duvet !!! To die for from the heat ... out of 28 degrees ... Good breakfast even if chaotic. …

(Translated by Google) No air conditioning but with the duvet !!! To die for from the heat ... out of 28 degrees ... Good breakfast even if chaotic.
(Original)
No aria condizionata ma col piumone!!! Da morire dal caldo... fuori 28 gradi... Buona la colazione anche se caotica.

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ABDESSAMAD EL JARJINI4 years ago on

Google

4/5

(Translated by Google) A good hotel located in the city center opposite the train station, just 4 km from Marrakech airport. …

(Translated by Google) A good hotel located in the city center opposite the train station, just 4 km from Marrakech airport.
(Original)
فندق جيد ويقع وسط المدينة قبالة محطة القطار، ويبعد 4 كيلو فقط عن مطار مراكش..

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Javier Torres3 years ago on

Google

4/5

(Translated by Google) Good hotel, well located and adequate service. very spacious rooms, we were 4 …

(Translated by Google) Good hotel, well located and adequate service. very spacious rooms, we were 4
(Original)
Buen hotel, bien situado y atención adecuada. habitaciones muy amplias, nosotros fuimos 4

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צפריר גרינברג5 years ago on

Google

1/5

(Translated by Google) Advise not to get to this low level service and unfriendly staff (most except by the pool)
I gave a score of 1 but I would give 0 if possible, because the staff seems to …

(Translated by Google) Advise not to get to this low level service and unfriendly staff (most except by the pool)
I gave a score of 1 but I would give 0 if possible, because the staff seems to be doing you a favor by being there, and bad attitude, even though the hotel is modern, relatively modern and the rooms are beautiful
(Original)
Advise not to get to this low level service and unfriendly staff (most except by the pool)
נתתי ציון 1 אבל הייתי נותן 0 אם אפשר היה, כי הצוות כאילו עושה לך טובה שאתה שם, ויחס גרוע, למרות שהמלון מודרני, חדיש יחסית וחדרים יפים

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Marcin4 years ago on

Google

4/5

(Translated by Google) The hotel was once luxurious, requiring renewal. The service is cool. Pool deep ... location good. Breakfast rich for Morocco …

(Translated by Google) The hotel was once luxurious, requiring renewal. The service is cool. Pool deep ... location good. Breakfast rich for Morocco
(Original)
Hotel kiedys luksusowy teraz wymagajacy odnowy. Obsluga spoko. Basen głęboki... lokalizacja dobra. Sniadanie bogate jak na Maroko

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Annick Beckers5 years ago on

Google

3/5

(Translated by Google) Very friendly and helpful reception staff. Nice clean rooms.
Breakfast area and breakfast staff are poorly organized. …

(Translated by Google) Very friendly and helpful reception staff. Nice clean rooms.
Breakfast area and breakfast staff are poorly organized.
(Original)
Zeer vriendelijk en behulpzaam personeel aan het onthaal. Mooie propere kamers.
Ontbijt-ruimte en personeel van ontbijt zijn slecht georganiseerd.

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AFOURER GREENa year ago on

Google

4/5

(Translated by Google) Great hotel and professional work. Complete comfort. I recommend it to everyone …

(Translated by Google) Great hotel and professional work. Complete comfort. I recommend it to everyone
(Original)
فندق رائع وعمل مهني . الراحة التامة . اوصي به الجميع

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Salman Achraf Él bakkli3 months ago on

Google

1/5

(Translated by Google) Very dirty bad service
(Original)
Muy sucio mal servicio

Kseniia Tomanek3 years ago on

Google

3/5

(Translated by Google) Nice pool and recreation area. Tasty breakfast! Bad service. Old rooms. …

(Translated by Google) Nice pool and recreation area. Tasty breakfast! Bad service. Old rooms.
(Original)
Fajny basen i strefa rekreacyjna. Smaczne śniadanie! Zła obsługa.stare pokoje.

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Jean-Marc Peterkenne5 years ago on

Google

4/5

(Translated by Google) Very nice hotel, even if the room infrastructure is starting to age a little ... Very nice kitchen …

(Translated by Google) Very nice hotel, even if the room infrastructure is starting to age a little ... Very nice kitchen
(Original)
Très bel hôtel, même si les infrastructures en chambre commencent à vieillir un peu ... Cuisine très sympa

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Free Palestine3 years ago on

Google

5/5

(Translated by Google) The top of the top in Marrakech the service is impeccable the manager always present and very caring a big congratulations superb swimming pool ... I highly recommend and close to the station and the theater
(Original)
Le top du top a Marrakech le service est irréprochable le directeur toujours présent et aux petits soins un grand bravo piscine superbe ... je recommande vivement et proche de la gare et du théâtre

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陈江南十虎4 years ago on

Google

5/5

(Translated by Google) There is no second hotel in Morocco that is more cost-effective than this one. Great value recommendation, invincible breakfast! …

(Translated by Google) There is no second hotel in Morocco that is more cost-effective than this one. Great value recommendation, invincible breakfast!
(Original)
摩洛哥全境没有第二家比这个性价比高的酒店了，超值推荐，无敌早餐！

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Nicolas Blackmann4 years ago on

Google

4/5

(Translated by Google) Nice hotel, comfortable quiet, good location near the train station. Staff caring and smiling. …

(Translated by Google) Nice hotel, comfortable quiet, good location near the train station. Staff caring and smiling.
(Original)
Agréable hôtel, confortable calme, bien situé près de la gare. Personnel aux petits soins et souriant.

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Ana Vélez5 years ago on

Google

1/5

(Translated by Google) Pesimo service, pesima attention, the internet does not work, always full pool. In the middle of the chaos the restaurant staff in very good and the food too. Recommended to go to eat, not to stay hosted.
(Original)
Pesimo servicio, pesima atencion, no sirve el internet, picina llena siempre. En medio del caos el personal de restaurante en muy bueno y la comida tambien. Recomendado para ir a comer, no para quedarse alojado.

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Benchiekh Aicha7 months ago on

Google

5/5

(Translated by Google) I enjoyed my laba stays
(Original) …

(Translated by Google) I enjoyed my laba stays
(Original)
J'ai bien aimé mes séjours laba

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Accademia Musicale Vivaldi4 years ago on

Google

4/5

(Translated by Google) 4-star hotel in front of the splendid train station of Marrakech, excellent breakfast with abundant and quality buffet and excellent dinner by the pool …

(Translated by Google) 4-star hotel in front of the splendid train station of Marrakech, excellent breakfast with abundant and quality buffet and excellent dinner by the pool
(Original)
Hotel a 4 stelle di fronte la splendida stazione ferroviaria di Marrakech, ottima la colazione con buffet abbondante e di qualità ed ottima la cena a bordo piscina

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Frédéric Laberco4 years ago on

Google

5/5

(Translated by Google) Perfect ... very nice hotel .... personal listening and very helpful ... exceptional value for money …

(Translated by Google) Perfect ... very nice hotel .... personal listening and very helpful ... exceptional value for money
(Original)
Parfait...très bel hotel....personnels a l'écoute et très serviable...rapport qualité prix exceptionnel

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Luigi Scardulla4 years ago on

Google

5/5

(Translated by Google) Hotel in the center of the city next to the train station. very good room service OK quality / price superb …

(Translated by Google) Hotel in the center of the city next to the train station. very good room service OK quality / price superb
(Original)
Hotel localité en centre de la ville à côté du la gare du train e bus . service très bonne chambre OK qualité/prix superbe

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ruben pina3 years ago on

Google

4/5

(Translated by Google) The rooms are large. The breakfast fine. They gave me beautiful views of the theater …

(Translated by Google) The rooms are large. The breakfast fine. They gave me beautiful views of the theater
(Original)
Las habitaciones son grandes. El desayuno bien. Me tocaron bonitas vistas al teatro

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Jihane Villette3 years ago on

Google

5/5

(Translated by Google) Charming hotel with staff very attentive and friendly very beautiful geographical location I come here for 7 years …

(Translated by Google) Charming hotel with staff very attentive and friendly very beautiful geographical location I come here for 7 years
(Original)
Hôtel de charme avec du personnel très a l'écoute et bienveillant très belle situation géographique je viens ici depuis 7 ans

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nassima Hamid4 years ago on

Google

5/5

(Translated by Google) Classy and quiet hotel and the most beautiful treatment of the staff
What I liked the most was that I forgot a backpack. The hotel was for 3 weeks, …

(Translated by Google) Classy and quiet hotel and the most beautiful treatment of the staff
What I liked the most was that I forgot a backpack. The hotel was for 3 weeks, and when I called them and gave them the information, they said it was there and I received it afterwards.
(Original)
فندق راقي وهادئ والاجمل تعامل الموظفين
واللي عجبني اكثر اني نسيت حقيبة ظهر فالفندق مدة ٣ اسابيع ولما اتصلت عليهم وعطيتهم المعلومات قالو موجودة واستلمتها بعدها

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Hicham Belbachir2 years ago on

Google

5/5

(Translated by Google) Excellent experience, Clean hotel and smiling and helpful staff …

(Translated by Google) Excellent experience, Clean hotel and smiling and helpful staff
(Original)
Excellente expérience, Hôtel propre et personnel souriant et serviable

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Jessica Burnet5 years ago on

Google

4/5

(Translated by Google) -Tasty breakfast
-Spacious & clean rooms
-Perfect location …

(Translated by Google) -Tasty breakfast
-Spacious & clean rooms
-Perfect location
- WiFi reception is poor in the bedrooms.
(Original)
-Lekkere ontbijt
-Ruime & schone kamers
-Perfecte locatie
- wifi ontvangst is slecht in de slaapkamers.

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olive oborgeso3 years ago on

Google

5/5

(Translated by Google) Only happiness, welcome, size of the room, cleanliness, calm and activities on site, very well placed 😁 …

(Translated by Google) Only happiness, welcome, size of the room, cleanliness, calm and activities on site, very well placed 😁
(Original)
Que du bonheur, accueil, taille de la chambre, propreté, calme et activités sur place, très bien placé 😁

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Francisco Javier Burdallo Díaz4 years ago on

Google

4/5

(Translated by Google) An amazing experience, great hotel, central setting, super spacious rooms. Highly recommended. …

(Translated by Google) An amazing experience, great hotel, central setting, super spacious rooms. Highly recommended.
(Original)
Una experiencia alucinante, hotel estupendisimo, entorno centrico, habitaciones superespaciosas . Muy recomendable.

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salah bennani2 years ago on

Google

5/5

(Translated by Google) Excellent hotel, from reception to restaurant and brs ... central location and free parking …

(Translated by Google) Excellent hotel, from reception to restaurant and brs ... central location and free parking
(Original)
Excellent hotel, de la reception aux restaurant et brs... emplacement central et parking gratuit

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Morena Carabetta2 years ago on

Google

4/5

(Translated by Google) Beautiful hotel, very nice staff, great food, beautiful pool! …

(Translated by Google) Beautiful hotel, very nice staff, great food, beautiful pool!
(Original)
Bellissimo hotel, personale molto gentile, ottimo cibo, bellissima piscina!

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ayda NSIRI3 years ago on

Google

4/5

(Translated by Google) A nice hotel with central location and kind and helpful staff. …

(Translated by Google) A nice hotel with central location and kind and helpful staff.
(Original)
Un bel hôtel avec position centrale e personnel gentil et serviable.

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suzy suze5 years ago on

Google

4/5

(Translated by Google) Hotel not bad, clean and well located but nothing special …

(Translated by Google) Hotel not bad, clean and well located but nothing special
(Original)
Hotel pas mal, propre et bien placé mais rien de spécial

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Hammy M4 years ago on

Google

5/5

(Translated by Google) Spectacular treatment, educated employees. Cleanliness, order, a super pleasure to have been there. I will return without hesitation …

(Translated by Google) Spectacular treatment, educated employees. Cleanliness, order, a super pleasure to have been there. I will return without hesitation
(Original)
Trato espectacular, empleados educados. Limpieza, orden, un super placer de haber estado alli. Volveré sin duda

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Souad Himeur8 months ago on

Google

4/5

(Translated by Google) Well located and clean hotel
(Original)
Hotel bien placé et propre

Anders Krogh4 years ago on

Google

5/5

(Translated by Google) nice hotel, staff is sweet and welcoming. The only minus is that they can't even make coffee at all …

(Translated by Google) nice hotel, staff is sweet and welcoming. The only minus is that they can't even make coffee at all
(Original)
lækkert hotel, personalet er søde og imødekommende. eneste minus er at de overhovedet ikke finde ud af at lave kaffe

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monsif chikhi4 years ago on

Google

4/5

(Translated by Google) Very good as an establishment. Magnificent swimming pool. And professional staff. …

(Translated by Google) Very good as an establishment. Magnificent swimming pool. And professional staff.
(Original)
Très bien comme établissement. Piscine magnifique. Et personnel professionnel.

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Said Dorade4 years ago on

Google

3/5

(Translated by Google) Very good location, good room compared to price quality
(Original) …

(Translated by Google) Very good location, good room compared to price quality
(Original)
Très bonnes emplacement , chambre pas mal par rapport qualité prix

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lamia3 years ago on

Google

4/5

(Translated by Google) Great hotel but I was shocked by a bathing ban for people in Burquini for a Muslim country …

(Translated by Google) Great hotel but I was shocked by a bathing ban for people in Burquini for a Muslim country
(Original)
Super hôtel mais j'ai étais choqué dune interdiction de baignade pour les personnes en burquini pour un pays musulmans

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Pier Paolo Bacciu5 years ago on

Google

4/5

(Translated by Google) Good location and good
Hotel.
Excellent value for money. …

(Translated by Google) Good location and good
Hotel.
Excellent value for money.
(Original)
Buona posizione e buon
Hotel.
Ottimo rapporto qualità prezzo.

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אופיר הררי4 years ago on

Google

5/5

(Translated by Google) The nicest, nicest and family hotel in Marrakesh with an excellent pool and delicious food. …

(Translated by Google) The nicest, nicest and family hotel in Marrakesh with an excellent pool and delicious food.
(Original)
המלון הכי חביב ונחמד ומשפחתי במרקאש עם בריכה מעולה ואוכל טעים ביותר.

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Maroesjka Olislagers3 years ago on

Google

5/5

(Translated by Google) Friendly, welcoming hotel. Staff super friendly and helpful. …

(Translated by Google) Friendly, welcoming hotel. Staff super friendly and helpful.
(Original)
Vriendelijk, gastvrij hotel. Personeel super vriendelijk en behulpzaam.

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Redoine CHAKLOUTE3 years ago on

Google

4/5

(Translated by Google) Excellent welcome by Mohamed from the reception, smiling and very attentive. I recommend Opera Plaza without hesitation. redone …

(Translated by Google) Excellent welcome by Mohamed from the reception, smiling and very attentive. I recommend Opera Plaza without hesitation. redone
(Original)
Excellent acceuil par Mohamed de la réception, souriant et très à l'écoute. Je recommande Opéra plaza sans hésitation. Redoine

Trip typeVacation

Rooms4.0

Service4.0

Location5.0

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Marisa Sclavo3 years ago on

Google

4/5

(Translated by Google) Good hotel, well located, good spa ..... I would go back without hesitation …

(Translated by Google) Good hotel, well located, good spa ..... I would go back without hesitation
(Original)
Buen hotel, bien ubicado, buen spa..... Volvería sin dudas

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Alex Gehant5 years ago on

Google

4/5

(Translated by Google) Great hotel. Pool at the top. Welcome and benefits nothing to say …

(Translated by Google) Great hotel. Pool at the top. Welcome and benefits nothing to say
(Original)
Superbe hôtel. Piscine au top. Accueil et prestations rien a dire

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Boubker Khouira11 months ago on

Google

4/5

(Translated by Google) A good hotel for professional meetings
(Original) …

(Translated by Google) A good hotel for professional meetings
(Original)
Un bon hôtel pour des rencontres professionnelles

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leo5 years ago on

Google

5/5

(Translated by Google) Hotel with many services for all tastes. All with quality …

(Translated by Google) Hotel with many services for all tastes. All with quality
(Original)
Hotel con tanti servizi per tutti gusti. Tutto con qualità

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JM Gunslaya year ago on

Google

3/5

(Translated by Google) Good location and varied and quality food
(Original) …

(Translated by Google) Good location and varied and quality food
(Original)
Bon emplacement et restauration variée et de qualité

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سلطان العازميa year ago on

Google

3/5

(Translated by Google) Excellent location, but bad behavior by the staff
(Original) …

(Translated by Google) Excellent location, but bad behavior by the staff
(Original)
موقع ممتاز لكن هناك سوء تعامل من قِبل الموظفين

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Simonetta Crestani3 years ago on

Google

4/5

(Translated by Google) All good too bad that the rooms facing the street are noisy, very busy street …

(Translated by Google) All good too bad that the rooms facing the street are noisy, very busy street
(Original)
Tutto bene peccato che le stanze fronte strada sono rumorose ,strada molto trafficata

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Marcos Sergio Marques de Farias4 years ago on

Google

5/5

(Translated by Google) Excellent hotel, good location with good staff.
(Original) …

(Translated by Google) Excellent hotel, good location with good staff.
(Original)
Excelente hotel, boa localização com bons funcionários.

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Harel Mastey4 years ago on

Google

5/5

(Translated by Google) Excellent hotel, clean and well equipped, excellent breakfast. Located in an excellent location in the city …

(Translated by Google) Excellent hotel, clean and well equipped, excellent breakfast. Located in an excellent location in the city
(Original)
מלון מצויין.נקי,ומאובזר בהכל,ארוחת בוקר מצויינת.נמצא במיקום מצויין בעיר

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Jose Manuel Gonzalez5 years ago on

Google

5/5

(Translated by Google) All very well. Away from the center, but for us who were in transit it was perfect …

(Translated by Google) All very well. Away from the center, but for us who were in transit it was perfect
(Original)
Todo muy bien. Alejado del centro, pero para nosotros que íbamos de tránsito fue perfecto

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RUBENS ALVES HORTA4 years ago on

Google

5/5

(Translated by Google) Very comfortable, good pool, good food, fair price
(Original) …

(Translated by Google) Very comfortable, good pool, good food, fair price
(Original)
Muito confortável, boa piscina, boa comida, preço justo

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mohsine tazi3 years ago on

Google

5/5

(Translated by Google) A pleasant quiet place I benefited from specialized training in its sales and I intend to return …

(Translated by Google) A pleasant quiet place I benefited from specialized training in its sales and I intend to return
(Original)
Un lieu calme agréable j ai bénéficier dans ses sales d une formation spécialisée et je compte revenir

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Driss Menara4 years ago on

Google

4/5

(Translated by Google) Hotel good by its location and also nice
(Original) …

(Translated by Google) Hotel good by its location and also nice
(Original)
Hotel bien par son emplacement et aussi agréable

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Hajar ZERHOUNE7 months ago on

Google

5/5

(Translated by Google) Everything was great
(Original)
Tout était génial

Jayme Barg3 years ago on

Google

5/5

(Translated by Google) Cozy and refined place. Great location and service... Recommend. …

(Translated by Google) Cozy and refined place. Great location and service... Recommend.
(Original)
Lugar aconchegante e requintado. Otima localização e atendimento... Recomendo.

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Mena Elalj3 years ago on

Google

5/5

(Translated by Google) Very good value for money
Excellent welcoming and very helpful staff
Thank you …

(Translated by Google) Very good value for money
Excellent welcoming and very helpful staff
Thank you
(Original)
Très bon rapport qualité prix
Personnel excellent acceuillant et très serviable
Merci

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Jason Demeereleere4 years ago on

Google

4/5

(Translated by Google) Very nice hotel and very well located in Marrakech
(Original) …

(Translated by Google) Very nice hotel and very well located in Marrakech
(Original)
Tres beau hotel et très bien situer a marrakech

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abo anas5 years ago on

Google

3/5

(Translated by Google) The rooms are uncomfortable, furniture is unfortunately old. …

(Translated by Google) The rooms are uncomfortable, furniture is unfortunately old.
(Original)
الغرف غير مريحة، والاثاث للاسف قديم.

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dedvv hbu z yj 6ggvRajae Maalala year ago on

Google

4/5

(Translated by Google) I loved
Clean
Welcoming staff …

(Translated by Google) I loved
Clean
Welcoming staff
(Original)
J'ai beaucoup aimé
Propre
Personnel accueillant

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Alberto Miñano Herreroa year ago on

Google

4/5

(Translated by Google) Good facilities and well located
(Original) …

(Translated by Google) Good facilities and well located
(Original)
Buenas instalaciones y bien situado

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Gildas Thibaulta year ago on

Google

1/5

(Translated by Google) Do not respect opening hours
(Original) …

(Translated by Google) Do not respect opening hours
(Original)
Ne respectent pas les horaires d’ouverture

Location2.0

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Victor Tobajas3 years ago on

Google

4/5

(Translated by Google) A fairly complete site with a good breakfast but a little expensive. …

(Translated by Google) A fairly complete site with a good breakfast but a little expensive.
(Original)
Un sitio bastante completo con un buen desayuno pero eso sí un poquito caro.

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Mauricio Gallo5 years ago on

Google

4/5

(Translated by Google) Good ubication. Comfortable rooms, good breakfast
(Original) …

(Translated by Google) Good ubication. Comfortable rooms, good breakfast
(Original)
Buena ubicación. Habitaciones confortables, buen desayuno

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tassera said7 months ago on

Google

4/5

(Translated by Google) Good location and correct
(Original)
Bon emplacement et correct

Fernando Oscar Diminutto4 years ago on

Google

4/5

(Translated by Google) Very nice hotel with good location
(Original) …

(Translated by Google) Very nice hotel with good location
(Original)
Muy lindo hotel con buena ubicación

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Gemme Guenon3 years ago on

Google

5/5

(Translated by Google) Very good hotel well located to recommend
(Original) …

(Translated by Google) Very good hotel well located to recommend
(Original)
Très bon hotel bien situé à recommander

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anas tarwate10 months ago on

Google

4/5

(Translated by Google) Good location correct and adequate price
(Original) …

(Translated by Google) Good location correct and adequate price
(Original)
Bien situé prix correcte et convenable

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Claudine RENAULTa year ago on

Google

5/5

(Translated by Google) Very pleasant. Thank you for the welcoming
(Original) …

(Translated by Google) Very pleasant. Thank you for the welcoming
(Original)
Très agréable. Merci pour l'accueil

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Hassan Lakhal3 years ago on

Google

5/5

(Translated by Google) A quality hotel service home top restaurant
(Original) …

(Translated by Google) A quality hotel service home top restaurant
(Original)
Un hôtel de qualité service accueil restaurant haut niveau

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Vesna Federer Budimčić5 years ago on

Google

5/5

(Translated by Google) Pleasant, comfortable, for guests with high demands, apartments of royal quality. Everything without complaints …

(Translated by Google) Pleasant, comfortable, for guests with high demands, apartments of royal quality. Everything without complaints
(Original)
Ugodan, udoban, za gosta visokih zahtjeva, apartmani kraljevske kvalitete.Sve bez prigovora

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Abdulaziz AlMalki4 years ago on

Google

5/5

(Translated by Google) Hotel is great, clean and the reception is the finest
(Original)
فندق رائع ونظيف واستقبال اروع

Youssef el gadi4 years ago on

Google

4/5

(Translated by Google) Very good value for money hotel
(Original) …

(Translated by Google) Very good value for money hotel
(Original)
Très bon hôtel rapport qualité prix

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Laurent Rangin3 years ago on

Google

5/5

(Translated by Google) Very clean very good welcome and calm
(Original) …

(Translated by Google) Very clean very good welcome and calm
(Original)
Très propre très bon acceuil et calme

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Teuwsen Philipp3 years ago on

Google

4/5

(Translated by Google) Great clean hotel with a central location in the new Marrakech …

(Translated by Google) Great clean hotel with a central location in the new Marrakech
(Original)
Tolles sauberes Hotel mit einer zentralen Lage im neues Marrakesch

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Aicha Cherkia year ago on

Google

4/5

(Translated by Google) Beware of scams in this hotel
(Original) …

(Translated by Google) Beware of scams in this hotel
(Original)
Gare à l arnaque dans cet hôtel

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Adnane El Alaoui (kechmania)5 years ago on

Google

4/5

(Translated by Google) Superb hotel 🏩 swimming pool located in the heart of the city Marrakech …

(Translated by Google) Superb hotel 🏩 swimming pool located in the heart of the city Marrakech
(Original)
Superbe hôtel 🏩 piscine situé au cœur de la ville Marrakech

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YSL YSL2 years ago on

Google

5/5

(Translated by Google) Very good
very good location …

(Translated by Google) Very good
very good location
(Original)
Tres bien
très bonne emplacement

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Shlomo Zach4 years ago on

Google

5/5

(Translated by Google) Excellent hotel. Close to the center and the train station. …

(Translated by Google) Excellent hotel. Close to the center and the train station.
(Original)
מלון מצויין. קרוב למרכז ותחנת הרכבת.

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corinne errajii4 years ago on

Google

5/5

(Translated by Google) Clean big room great breakfast
(Original) …

(Translated by Google) Clean big room great breakfast
(Original)
Propre grande chambre super petit déjeuner

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Rachid Kabbaj10 months ago on

Google

5/5

(Translated by Google) Good value for money
(Original)
Bon rapport qualité prix

GsI GsI20074 years ago on

Google

5/5

(Translated by Google) it is a hotel that deserves your visit
(Original) …

(Translated by Google) it is a hotel that deserves your visit
(Original)
c'est un hotel qui mérite votre visite

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Stephane3 years ago on

8/10

(Translated by Google) The buffet! The location and availability of staff.
The shower. …

Visited in July 2019

Stephane3 years ago on

8/10

(Translated by Google) The buffet! The location and availability of staff.
The shower. …

Visited in July 2019